Palomar College promotes equal access for all its employees. Understanding the steps in this process is essential.

Please review the following information and and click “Submit” at the end of the page.

1) Accommodation Request

I will request services by completing and submitting an Employee Accommodation Form located on the Human Resource Services webpage. This step only needs to be completed once, unless the nature of the accommodation that I need changes. HR will work with me to approve this accommodation so that I may move to the next step in the ASL Interpreting/CART request process.

2) Advanced Service Request

In order to secure the required personnel for the interpreting or CART services you are required to follow these timelines.

Classroom Requests

Request ASL Interpreting/CART services by completing an ASL Interpreting/CART Request form. Request ongoing services for fast-track or semester-long courses no less than 2 weeks in advance to secure ASL Interpreters/CART service providers.

Campus Meetings or Event Requests

Request services campus meetings or events five (5) business days in advance by completing the online ASL Interpreting/CART Request form.

3) Service Responsibilities

As the recipient of accessibility services you will have certain responsibilities.

Service Cancellation

If you will be absent or need to cancel services, please notify the Program Coordinator of Interpreting Services (IC) in advance at interpretercoord@palomar.edu. The IC must have at least 24 hours’ notice to cancel ASL Interpreting/CART services unless due to illness or medical emergency. More notice is appreciated, if possible. Please do not tell your assigned interpreter directly to cancel services – this process is coordinated through the IC’s office.

Future Services

If ASL Interpreter/CART services are misused, or services are cancelled without appropriate notice, it may impact future use of these services. Consequences may  include revocation of services.

Late Arrival

Service providers will wait in class/event for the first 20 minutes. If the requestor has not arrived within 20 minutes of the class/event, the service provider will leave and remaining services for that class/event may be cancelled.

4) Accessibility Rights

As a recipient of accessibility services you have certain rights.

Service Provider Concerns

If the service provider is absent, inconsistent, tardy, or if the quality of his/her work is unsatisfactory, I will notify the IC office.

Preferred Interpreter

Submit requests for preferred interpreters in writing or via email using a Palomar College email address (including the reason for the request) to the IC. The IC office will do its best to accommodate specific preferences.

ASL Student Observers

Palomar College has a well-respected Interpreter Training Program. Final-year interpreting students often observe professional interpreters on campus. We ask that you allow interpreting students to observe the professional interpreters during class/events. If you are uncomfortable having an observer in the class/event, please notify the IC office in writing or by email using a Palomar College email address.

5) Personal Contact Changes

Changes to personal contact information must be immediately communicated to the IC office. The IC may require this information to communicate changes, especially when using an email address other than a Palomar email address.

6) Acknowledgement of Guidelines

I understand that failure to follow the guidelines above may result in temporary suspension or permanent termination of ASL Interpreting/CART services.