Direct Loan Servicer Account

Palomar College strongly recommends that all Federal Student Loan borrowers create their online loan
servicer account. This will help ensure you can request assistance regarding loan repayment options
including payment deferments, forbearance and borrower-based repayment plans.

  • All loan borrowers should have received both email and letter communications from their direct
    loan servicer after receiving their first loan disbursement. If you misplaced this information, you
    can determine who your loan servicer is by accessing your student loan information at
    https://studentaid.gov/ Log in. Then click on the number in the first column next to
    your loan to view loan details. The website for your loan servicer is listed in the section “Current
    ED Servicer.”
  • Go to your loan servicer’s website and create your online account
Last modified on August 19, 2025