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The MyPalomar Student Portal – FAQ’s

What is MyPalomar?  

A: MyPalomar is your Student Center. It is a self-service web application that provides students a single-entry point from which to begin navigating to your student-related services and information.

It also presents to students in one location, the information that is important to them such as:

  • Class schedule,
  • Enrollment information and
  • Financial information.

The MyPalomar user interface allows seamless movement between different devices that are adaptive and responsive in nature as well as accessible. From the (Old blue) to the (New red) navigation.

For Questions, issues, or suggestions email MyPalomar@palomar.edu

Screenshot of the Student Dashboard

A: You have a few options:

  • Visit H-102 at the Academic Technology Resource Center (ATRC)
  • See the list of frequently asked questions below or you can watch this overview video recording  Passcode: yX%M+0jt  

For Student Help Videos visit https://www.palomar.edu/counseling/videos/ 

A: You will find the priority registration information under the “Message of the Day.” See screen shots below.

screen shot of student dashboard with arrow pointing to message of the day with link to welcome page that has the student priority registration date and time
Step 1: Priority registration time.
Screen shot of welcome page opened when you click the "Welcome" hyperlink. This page shows the student email and priority registration date date and time.
Step 2: Priority registration time.

A:  The Springboard is your first step to accessing MyPalomar and the many other resources available to you in one simple/central location.

  1. MyPalomar Student Login: this link takes you to your student center dashboard and relevant information
  2. MyDRC Student: this login takes students registered with Disability Resource Center’s information for accommodation letters, scheduling a test or exam, or requesting alternate media
  3. CANVAS: this login takes you to CANVAS which is where your online course and online course material is located
  4. Class Search: this is a public link for anyone who wants to search for classes can do so
  5. Student Email: this link will take you to your official student email login
  6. Campus Map: this link will take you to a searchable map for you to identify buildings, centers, and locations you are looking to navigate to
  7. Course Catalog: this link takes you to the current online course catalog web page which contains the site menu for archived catalogs
  8. Enrollment Forms: this link takes you to the Enrollment Services forms web page
  9. Evaluations and Records Office: this link takes you to the Evaluations and Records web page for deadline information and contact information
  10. Financial Aid Office: this link takes you to the Financial Aid Office web page for all relevant information regarding Financial Aid resources, deadlines, and information
  11. ID/Password Help: this link will take you to a page for assistance resetting your password if you are having issues logging into the MyPalomar Student Login
  12. Counseling Office: this link will take you to the Counseling Office to schedule an appointment or connect with academic counseling contact information
  13. Faculty/Staff MyPalomar Login: this is the login to MyPalomar for employees of Palomar College
  14. MyDRC Faculty: this link will take faculty to their Disability Resource Center Instructor Portal site
  15. MyPalomar FAQs: this link will take you to a website with frequently asked questions and information
Picture of the Highpoint Springboard. This includes 15 tiles listed and described in detail below the image
Figure illustrates the use for each section of MyPalomar corresponding to the numbered list.

A: Yes, see below.

an image of the spring board tile link titled "MyPalomar Student Lgin"
Step 1: Access Student Login: to the MyPalomar Dashboard from the Springboard.
a screen shot of the new MyPalomar dashboard with arrows to 20 various details corresponding with the numbered list details below this image.
Figure illustrates each section of the the My Palomar Dashboard with the corresponding numbered list below.
  1. Palomar Logo: Click here to return to the Palomar Springboard.
  2. Dashboard link to return to this dashboard page any time.
  3. Class Search: Simple/Advanced Class Searches.
  4. General / Academic / Financials: tabs to scroll between options to be displayed on the dashboard
  5.  Message of the Day: This will have important messages from Palomar College if any. Always Check your Palomar.edu email inbox.
  6. Holds & Notifications: Any administrative holds needing to be resolved or notifications that you should be aware of.
  7. My Schedule: Pulls up your current schedule in a calendar view or a list view.
  8. Academics: This drop-down includes grades, requesting transcripts, degree progress, test scores (for placement), and more.
  9. Class Schedule: Clickable days of the week to see what students have each day.11. Financial Aid: FAFSA information, Exist Counseling links, Contact information for Cashier, Satisfactory Academic Progress (SAP),
  10. Financials: View your Account Activity, Activity Card Information, MTS Transit Pass, Palomar Promise, Payment Plan Link, Purchase Parking Permit, VA Certification, Vie 1098-T, and what you owe
  11. Financial Aid: Accept/Decline Awards, FAFSA application link, Exit Counseling, Contact Information
  12. Shopping Cart: Any classes a student has placed in their shopping cart and have not yet enrolled in.
  13. What I Owe: any outstanding balances due.
  14. My Profile: This drop-down allows students to confirm and update their address, phone, and preferred email as well as add
    emergency contacts.
  15. Public Links: Hyperlinks to parking permit information, enrollment, and admissions forms, Disability Resources, Campus Map,
    and many other student resources.
  16.  Student Name of Profile: This is where you can log out of your MyPalomar dashboard.
  17. Edit My Widgets: This allows you to personalize and choose the widgets displayed on your dashboard.
  18. GEAR logo: This gives access to “About”= contact information and a “Feedback” site to send feedback to the MyPalomar
    administrators to make continual improvements to this tool.
  19. Financial Aid: summary of current and future term financial aid award.

A: There are different Class Searches outlined below.

Enrollment Results View
pop up that is titled "Enrollment Results" with class number and note that states "This class has been added to your schedule" a big red "OK" button on the bottom.
View of confirmed classes enrolled.
Class Search Steps
  1. Select the Class Searches Drop down from the left navigation
  2.  Simple Class Search by term, credit, and subject
  3. Advanced Class Search with a variety of filters including Online courses. (Additional steps continue below)
Image of the left navigation drop down for class searches. This has Simple Class Search and Advanced Class Search options
Figure illustrates steps 1-3.
  1. Select the Term
  2. Select credit or non-credit
  3. Select Subject
  4. Select Search
Image of simple class search step 4 term, 5 credit/non-credit, 6 subject drop down, and 7 search
Figure illustrates steps 4-7.
Advanced Class Search
  1. Advanced Class Search Option
  2. Term drop down
  3. Subject drop down
  4. Campus location
  5. Online or GE
  6. Show Open Classes check box
  7. Search
Image of Class searches drop down advanced class search with 9 term, 10 subject, 11 campus, 12 Online or GE, 13 check box to show open classes only, 14 Search
Figure illustrates steps 8-14.

After you click SEARCH you will see a list of courses below that meet your criteria.

  1. Search button
  2. Row of courses with details about the course. Click the arrow on the left to expand
  3. Link icon which means this course is linked to another course.
  4. Three vertical dots allow you to enroll, add to card, add to schedule builder, view deadlines, and share. These same options are available below when you expand the course information
Image of advanced class search after searching the selected criteria. 15 Search button, 16 expandable option for that course details, 17 image of a chain link representing a linked course detail, 18 three dots on the right side of the screen that give you a drop down to either Enroll, Add to Cart, Add to Schedule Builder, View Deadlines
Figure illustrates items 15-18 available in the Advanced Class Search.
These options are visible when you expand the course row details by clicking the arrow on the left of the row.
  • Share – the course information with a classmate
  • View Deadlines – associated with the course
  • Add To Schedule Builder – To explore building various schedule scenarios
  • Add To Cart – This does not enroll you but adds the course to your cart (Course may be filled by others while you decide)
screen shot of the buttons share, view deadlines, add to schedule builder, add to cart, and enroll options
After you select Enroll:
  1. Check the box for “Wait List if class is full”
  2. If you wnt to drop a competing course chose the course in the dropdown titled “Drop the class below if Enrolled in the Class Above (optional)
  3. Save
after enroll button selected: Enrollment Options Popup. Screen shot of check box for "wait list if class is full" drop down option of you want to drop and replace a course with this one. Save or cancel options to select on bottom of pop-up.
Figure illustrates steps 19-21.
The agreement required to enroll:
  1. Agreement
  2. Confirm by checking the box “I agree”
    • I understand to complete the requirements for an undergraduate degree within 4 years I need to take 15 applicable units per semester, or 30 applicable units per academic year.
    • I understand that if eligible for Cal Grant A or Cal Grant B award, the limitation to these awards is 4 academic years, except as provided in subdivision (c) of Section 69433.6 or the CEC
  3. Enroll
Agreement popup requiring agree button to be checked. Student Acknowledging they understand requirements to graduate in 4 years need to take 15 applicable units per semester or 30 applicable units per academic year. Understan that Cal Grants limitations of 4 years. Decline or Enroll buttons are available after agree box checked.
Figure illustrates steps 22-24.
  1. After you click “I Agree” enrollment results pop up will come up either stating “The class has been added to your schedule” or “error”
  2. Click OK.
  3. To confirm your schedule after enrolling, click the left navigation “My Schedule”
Screen shot of my schedule left navigation button clicked. Top Right boxes showing list view or calendar view available to display your schedule. Center top of page two check box options 1) class schedule 2) wait list classes. Check the boxes you would like to see.
Figure illustrates steps 25-27.

A:
Open = Green O : For this scenario the course is open for enrollment with 18 seats open to enroll in and 10 open waitlist seats.
Closed = Red C  For this scenario, there are 0 of the 20 seats available and no waitlist seats available.
Waitlist = Orange Waitlist seats open.

For this scenario, there are (0) open seats but 4 waitlist spots a student can sign up for.

Screenshot of availability of seats. It states Status: Wait list. Seats Open: 0/24 Wait List Open: 4/ 10

Linked Classed = There are two classes linked together for a combined Section.

Gray O = Seats Filled & Waitlist Open

Linked Couse. Combined sections closing class seats filled but waitlist open
Figure shows Linked Courses. The combined sections of this 24-seat linked class have closed this course. The Gray (o) shows the waitlist 10 seats are still open to sign up for.

A: Follow these steps to search for an online “distance education” course.

  1. Select Advanced Class Search on the left navigation
  2. Select the Term you are looking for courses in
  3. Select the Subject you are searching for
  4. Select the Online or GE menu dropdown
  5. Select the Online Classes box on drop down
  6. Select the type of online class you are looking for (Fully Online, HyFlex, Partially Online)
  7. Select Search
Picture of the new MyPalomar dashboard arrows pointing to the 7 steps to navigate for finding online classes matching the 7 steps outlined above this screenshot.
Figure illustrates steps 1 – 7.

A: The Map tool is located under the Public Links at the bottom of the Left Navigation.

  1. Expand Public Links on Left Navigation
  2. Select the Map link
  3. Filter by Campus / Education Center if needed
  4. Click View (steps continue below the image.)
Screen shot of MyPalomar. Highlighting the left navigation tab titled "Public Links" where that expands and lists the "Map" link. which brings up the list of maps. In the top right corner it has a campus filter drop down you can choose that lists the various locations of Palomar College education centers. A building / location can be selected by selecting the "view" tab on the right of the page.
Figure illustrates steps 1-4.
  1. A gray pop-up may appear in a black box. If you would like directions from where you are at to the desired location you’ve selected, click (Allow)
  2. After you allow and click (View) a visual map will appear with “Directions” in the top right corner of the screen.  Click (Directions) to get navigational directions from where you are to your desired location.
  3. Or you can zoom in on the map to see the building location visually without directions.
Screen shot of map in greater detail with step 4) select view, 5) pop up on top of page to allow system to access your location for navigation 6) direction button on top right of screen, 7) bottom right + symbol to zoom in to look deeper in map if you don't want navigation directions
Figure illustrates map items 5-7.
  1. If you selected to allow the system to access your location and you selected “Directions” on the top right of the screen, the following will appear based on the building you selected. Turn-by-turn directions are provided and can be navigated between walking and driving depending on the distance from your location. For this example, I looked up the DA building from my office in the Student Center at the San Marcos Campus.
  2. Starting Point if you selected to allow the system to access your location
  3. End Point of the building/location you selected to (View)
  4. Zoom in button for greater detail
Screen Shot of direction map. Top right of page and on the right side is turn by turn directions from your starting point if you allowed the system to access your location. Bottom right + button for zooming in for more detail Top of page end point image with arrow to picture of red box with white commencement cap showing destination. Middle of picture is the starting point from the test example the San Marcos Student Services Building
Figure illustrates map items 8-11.

Additional information about each location.

A: For information related to your Financials and Financial Aid, click the left navigation links illustrated below.

  • Click the Financial Aid drop-down for additional information
  • Click on the View Financial Aid option to see Financial Aid years with details.
  • Click the Financials drop-down for additional information
  • Account Activity will show you payments, charges, and or refunds with details
Screen shot of the MyPalomar Dashboard. Two boxes with arrows pointing to the left navigation items. 1st shows to expand the financials tab for drop down additional information. The Second is pointing to Account Activity which expands a screen with detailed information about payments, charges, and payment history.
Image illustrates Financials and Financial aid navigation link options.
Screen shot of Financial Aid tab on the left side of the MyPalomar landing page. Two boxes with arrows are pointing . The first is pointing to the Financial Aid Tab tab to expand it and the second box is pointing out the View Financial Aid link which expands to show term and details.

A: If you are eligible for this feature, you will have access to the “VA Certification” link on the left navigation under the “Financials” drop-down link.

  1. Financials Tab
  2. VA Certification Link
  3. Follow each step and work with our Veterans Services office for any questions or additional information.
Screen shot of MyPalomar dashboard highlighting the left navigation financials drop down which lists the VA certification and the steps for those eligible to Certify their Veteran Administration Educational Benefits
Image illustrates Financials navigation items 1-3.

Veterans Resource Center additional FAQ’s.

A: Follow the steps below.

this is a screen shot of the my palomar dashbard. The left navigation opened "my profile" and an arrow box is pointint to "contact info". The picture shows where to update your email, phone, and address.
Step 1: On the left navigation menu, expand the “My Profile” and click “Contact Info” this will allow you to update your address, phone number, and email and set your preferences.
A screen shot of the MyPalomar dashboard screen. A box on lower left navigation pointing to the My Profile link drop down that exposes the "Emergency Contacts" link. Another box on the top right of the page pointing to a red button for "Add emergency Contacts" and on the page are empty boxes for Name, Relationship, and phone number information spaces to be filled in.
Step 2: Locate Emergency Contacts link, click on that to open a new window to add your emergency contact name, relationship, and phone number(s).

A:  To order your Official Transcripts follow the steps below.

Screen shot of left navigation of the student center (MyPalomar) expanding the Academics drop down to reveal a variety of options including "Request Official Transcripts" and "View Unofficial Transcript" options.
Step 1: Expand academics and select “Request Official Transcripts” you can also “View Unofficial Transcripts.”
Screen shot of the website opened from the "Request Official Transcript" Link. Opening "Parchment" site requesting students enter their student email and press continue as the first step to request official transcripts.
Step 2: Enter your student email in the Parchment system to begin.
screen shot of areas to enter information, verify institution, add a phone number, confirm your address, and create a account and continue
Step 3: Verify your information and create a password to create an account.

A: You will find your Math and English Placement under Academics drop-down by selecting Test Scores.

image of the MyPalomar dashboard with the left navigation "Academics" opened and a yellow box highlighting the left navigation option titled "Test Scores/Placement." There is another box once that is opened showing "English and Math Placement" scores." There is a yellow highlight box pointing to a math placement code that is a hyperlink to the Math Placement Guide website found at https://www.palomar.edu/math/math-placement-tool-code/
Select Test Score/Placement from the menu. A link will appear under each subject placement.

Assessment Center is assessment@palomar.edu or (760) 744-1150 ext. 8167.

For non-native English speakers please contact ESL at (760) 744-1150 ext. 2272

A: Under the Academics tab on the left navigation page you will see the Major Plan Change Request link.

Screen shot of the MyPalomar Dashboard with the left navigation "academics" expanded to reveal the Major Plan Change Request Link
Expand Academics under the Major Plan Change Request link in the navigation.

A: The below instructions are for navigating to the Palomar Promise navigation in the New MyPalomar.

Learn more about the Palomar Promise program.

an image of the spring board tile link titled "MyPalomar Student Lgin"
Step 1: Login to My Palomar Student Login
a screen shot of the MyPalomar dashboard left navigation. Step 2 is on the financials drop down tab. Step 3 is on the Palomar Promise option
Step 2:  Click on Financials and then Palomar Promise.
Step 3: If you are eligible for the Palomar Promise program, you will see an application link to apply. If you do not meet the requirements to apply, you will see a message that you are not eligible.
Step 4: Complete the application and submit it.
Palomar Promise Checklist listing the following: 1) File a FAFSA or California Dream Act Application, 2) Enrolled Full-time (12+) or units approved by DRC, 3) CA Resident/Eligible Exempt Group, 4) 1st Time College Student
Step 5: Your Promise Checklist will appear along with your current Promise application status. Complete any outstanding items on your Promise checklist.

Be sure to check your Palomar student email frequently for information regarding your Promise application status and important updates/deadlines.

For Questions about the next steps, visit the Palomar Promise – Next Step website
Palomar College, San Marcos Campus Location: Teaching & Learning Center, San Marcos (TLC-100) 1140 W. Mission Road,  San Marcos, CA 92069
Email: promise@palomar.edu Phone: (760) 744-1150, ext. 3931

A: After you are enrolled in a course and would like to drop a course, please follow these steps.

(Please be aware of deadlines associated with the last day to drop, and any deadlines associated with a refund, or to receive a “W.”)

  1. Click the Manage My Schedule Dropdown
  2. Select drop classes
  3. Check the box for the class you want to drop (if you have linked classes you will need to drop all the courses that are linked together
  4. Select Drop
  5. This orange-lined icon is a waitlist icon (in this example the student is in position 4 on the waitlist)
  6. This green person outline with a green check status is enrolled
Image of the left navigation Manage My Schedule expanded with selecting the drop classes, a list of enrolled classes with a open box on right of screen, selected courses to be dropped then select the drop button on top right. two images are listed with courses 1) a green person with green check that means you are enrolled in the class 2) a orange list icon that signifies you are on a waitlist.
Figure illustrates steps 1-6.

A: Step-by-step overview to check your balance and make a payment.

Last modified on August 11, 2026