Pride in Workmanship

Yesterday a cable installer from Time Warner did finally show up, to hook up two cable boxes in my home. He did a great job, both in the work done and in the manner he conducted himself.

Not only did the guy call when he arrived outside my house, he was immediately ready to work. (I compare this with the twenty minute prep time the first cable installer needed, and, of course, the lack of arrival of the appointment last week.) However, he took one look at the cable that was already installed for my cable modem and decried the work done as highly unprofessional.

Nice to hear my opinion confirmed, I guess.

This installer hooked up two new cable connections, one at either end of my house; and he firmly and cleanly tacked down all the cable. All this in less than half the time the original connection needed.

More importantly to me, he had a really good attitude while doing this, in spite of the triple-digit temperature outside and my four-year-old wanting to keep “helping” and asking questions about his tatoo. (Actually that part was cute… I doubt the guy expected my wife to come down on the side of “yeah, he can have a tatoo some day if he really wants one.”)

Anyway, I’ve got cable again, after over four years without. I wonder how long it will take before it dominates home life?