{"id":526,"date":"2020-03-12T11:56:26","date_gmt":"2020-03-12T18:56:26","guid":{"rendered":"https:\/\/www.palomar.edu\/is\/?page_id=526"},"modified":"2026-04-01T18:28:33","modified_gmt":"2026-04-02T01:28:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.palomar.edu\/is\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How to setup your Microsoft 365 sign-in for multifactor authentication.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2024\/03\/Microsoft-Authenticator-Setup-1.pdf\">How to set up Microsoft 365 sign-in for multi-factor authentication<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2024\/03\/Google-Authenticator-MFA-Setup-1.pdf\">How to set up Google Authenticator<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2024\/03\/DUO-Authenticator-Setup-1.pdf\">How to set up DUO for Multifactor Authenticator (MFA)<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to set up mobile authenticator for multifactor authenticator (MFA) for use with single sign on (SSO).<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2025\/03\/How-to-Setup-SSO-MFA-Using-Authenticator-for-OTP.pdf\">How to Setup Mobile Authenticator for Single Sign On(SSO)<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to set up phone\/SMS multifactor authenticator (MFA) for use with single sign on (SSO).<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2025\/03\/How-to-Setup-MFA-Using-Cell-Phone-SMS-Text-for-OTP.pdf\">How to Setup MFA Using Cell Phone SMS (Text) for OTP<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to navigate the new look for HCM and Employee Self Service (ESS).<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2023\/02\/New-Look-for-HCMandEmployee_Self_Service_ESS.pdf\">New Look for HCM and Employee Self Services (ESS)<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What is the employee computer policy?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2021\/02\/Employee-computer-policy_2.5.21.pdf\">Employee computer policy_2.5.21<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to use the student cloud <em>Go Print<\/em> system.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From your personal device running Windows, Mac OS, IOS, Android or Chrome (Practically any device that can open a web page) open and visit&nbsp;<a href=\"https:\/\/portal.goprint.cloud\/action\/InitialAction?customerID=PALOM\">Palomar College Cloud Printing<\/a>. Please bookmark\/save this location for future use.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How do students print using the <em>Go Print<\/em> system?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2021\/09\/How-to-Print-Using-the-Student-netZcore-Printing-System-1.pdf\">How do Students Print Using the Student Go Printing System<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to add funds to student <em>Go Print<\/em> system.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2021\/09\/How-to-Add-Funds-to-Student-netZcore-Print-via-Web-Client.pdf\">How to Add Funds the Go Printing System<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How do I retrieve <em>Outlook<\/em> emails from online archive?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2022\/05\/MicrosoftOnlineArchive.pdf\">Microsoft-Online Archive<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to set up voicemail.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/voicemail\/\" data-type=\"page\" data-id=\"2316\">How to Set Up Voicemail<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How do I access the \u2018Palomar-Secure\u2019 or the \u2018Palomar-Guest\u2019 wireless network?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/connecting-to-palomar-guest-wi-fi\/\">Connecting to Palomar \u2013 Guest Wi-Fi<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.palomar.edu\/is\/connecting-to-palomar-secure-wi-fi\/\">Connecting to Palomar \u2013 Secure Wi-Fi<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How do I enable Wi-Fi Calling?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/connecting-to-palomar-wi-fi-calling\/\">Instructions to enable Wi-Fi Calling<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Remote phone instructions.<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/wp-content\/uploads\/sites\/277\/2023\/10\/Remote-Phone-Instructions.pdf\">Remote Phone Instructions<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Password Change &amp; Reset Instructions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.palomar.edu\/is\/password-change-reset-instructions\/\">Admin, Faculty, and Staff<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.palomar.edu\/studentservices\/password-technology-help-resources\/\">Students<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to setup your Microsoft 365 sign-in for multifactor authentication. How to set up mobile authenticator for multifactor authenticator (MFA) for use with single sign on (SSO). How to set up phone\/SMS multifactor authenticator (MFA) for use with single sign on (SSO). How to navigate the new look for HCM and Employee Self Service (ESS).&hellip; <a class=\"continue\" href=\"https:\/\/www.palomar.edu\/is\/faq\/\">Continue Reading<span> FAQ<\/span><\/a><\/p>\n","protected":false},"author":11892,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-526","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Pg5HtX-8u","_links":{"self":[{"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/pages\/526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/users\/11892"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/comments?post=526"}],"version-history":[{"count":14,"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/pages\/526\/revisions"}],"predecessor-version":[{"id":2648,"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/pages\/526\/revisions\/2648"}],"wp:attachment":[{"href":"https:\/\/www.palomar.edu\/is\/wp-json\/wp\/v2\/media?parent=526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}