{"id":7568,"date":"2020-09-10T15:47:52","date_gmt":"2020-09-10T22:47:52","guid":{"rendered":"https:\/\/www.palomar.edu\/irp\/?page_id=7568"},"modified":"2026-02-06T16:47:41","modified_gmt":"2026-02-07T00:47:41","slug":"directions-defining-saos-and-assessment-in-nuventive","status":"publish","type":"page","link":"https:\/\/www.palomar.edu\/irp\/directions-defining-saos-and-assessment-in-nuventive\/","title":{"rendered":"Directions: Defining SAOs and Assessment in Nuventive"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Assessing Outcomes <\/h2>\n\n\n\n<p>Academic disciplines identify Student Learning Outcomes (SLOs) for each of their course and programs. They then assess to what level students are proficient in these outcomes. Non-instructional units identify Service Area Outcomes (SAOs) and assess if the identified outcomes are achieved. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is an SAO<\/h3>\n\n\n\n<p>A Service Area Outcome (SAO) is a statement about what a client will experience, receive, or know as a result of a given service. Clients can be students, faculty, staff, or community members.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>&nbsp;As part of our three-year planning and review cycles, all non-instructional units are asked to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify at least two SAOs,&nbsp;<\/li>\n\n\n\n<li>Develop a plan and assess their SAOs,&nbsp;<\/li>\n\n\n\n<li>Reflect on the results,&nbsp;and<\/li>\n\n\n\n<li>Take action, as necessary.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;Palomar has adopted Nuventive as our official repository for SLO and SAO Assessment information.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SAO Resources<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Nuventive<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If you need help with anything regarding Nuventive, such as login, unit identification, entering SAO info, <a href=\"mailto:msnyder2@palomar.edu\">email Marti Snyder<\/a>.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Defining and Assessing SAOs<\/h4>\n\n\n\n<p>Are you sure if your SAOs make the grade?&nbsp; Do you need some help writing an SAO?&nbsp; Are you not sure about how to assess your SAOs?&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>&nbsp;<a href=\"https:\/\/www.hartnell.edu\/sites\/default\/files\/library_documents\/slo\/saos\/service%20area%20outcomes%20and%20assessment%20for%20hartnell%20v6.pdf\">Hartnell\u2019s SAO Guide<\/a> is a nice resource!&nbsp; Thank you, Hartnell!&nbsp;<\/li>\n\n\n\n<li>&nbsp;<a href=\"mailto:mbarton@palomar.edu\">Email Michelle Barton<\/a>.&nbsp; We have a resource support team to help.&nbsp;<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Assessing Outcomes Academic disciplines identify Student Learning Outcomes (SLOs) for each of their course and programs. They then assess to what level students are proficient in these outcomes. Non-instructional units identify Service Area Outcomes (SAOs) and assess if the identified outcomes are achieved. What is an SAO A Service Area Outcome (SAO) is a statement&hellip; <a class=\"continue\" href=\"https:\/\/www.palomar.edu\/irp\/directions-defining-saos-and-assessment-in-nuventive\/\">Continue Reading<span> Directions: Defining SAOs and Assessment in Nuventive<\/span><\/a><\/p>\n","protected":false},"author":353,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":true,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7568","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Directions: Defining SAOs and Assessment in Nuventive - Institutional Research and Planning<\/title>\n<meta name=\"description\" content=\"Contains helpful resources for defining and Assessing Services Area Outcomes for non-instructional programs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.palomar.edu\/irp\/directions-defining-saos-and-assessment-in-nuventive\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Directions: Defining SAOs and Assessment in Nuventive - 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