Department Resources
Participating Departments
The following participating departments are following up with students for the features listed below:
Early Success Initiative:
| Department | How will department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| Counseling | Phone Call | During Academic Check-in, weeks 4-8. Within 2 business days of a check-in | Within 7 business days |
Connect for Success:
| Department | How will department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| EOPS | Phone Call | Within 2 business days | Within 7 business days |
| ESL | Phone Call | Within 3 business days | TBD |
| Student Life and Leadership | Phone Call | Within 1-2 business days | Within 10 business days |
| TRiO NCEOC | Phone Call | Within 1 business day | Within 10 business days |
| TRiO SSS | Phone Call | Within 3 business days | Within 7 business days |
| Career Center | Phone Call | Within 1-2 business days | Within 5 business days |
| STEM | Comet Connect Email Reply and Department Email Reply | Within 5 business days | Within 7 business days |
| Admissions | Comet Connect Email Reply | Automatic | End of the semester |
| Financial Aid | Comet Connect Email Reply | Automatic | End of the semester |
| Palomar Promise | Comet Connect Email Reply | Automatic | End of the semester |
| Umoja | Comet Connect Email Reply | Automatic | End of the semester |
| DRC | Comet Connect Email Reply | Automatic | End of the semester |
| Puente | Comet Connect Email Reply | Automatic | End of the semester |
Request Assistance:
| Department | How department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| Career Center | Phone Call | Within 1 business day | Within 5 business days |
| Student Life and Leadership | Phone Call | Within 1-2 business days | Within 14 business days |
| International Students | 3 days | Within 5 business days | |
| Palomar Promise | Within 7 business days | Within 10 business days | |
| Technology | TBD | ||
| Counseling | Within 3 business days | Within 5 business days days |
Closing the Loop Training
Please review the attached Comet Connect Closing the Loop Training to learn how to login and navigate Comet Connect and to resolve tracking items for Connect for Success, Request Assistance and the Early Success Initiative. You can also request individual training by emailing cometconnect@palomar.edu.