Comet Connect Features
The Early Success Initiative provides an opportunity for Student Services and instructional faculty to partner in order to share important resources with students and connect them with Counseling for additional support if they are struggling in class.
How can faculty participate in the Early Success Initiative?
Using Comet Connect, faculty teaching in the 16-week sessions have 3 different “check-ins” available during the term.
Student Resource Check-In
During weeks 1-3, faculty can select students who they wish to send information about accessing technology equipment resources, technology help, and textbook resources. Students will receive an email from Comet Connect with information regarding available resources.
Academic Check-in
During weeks 4-8, faculty can select students who have not been attending class, are at risk of not completing the course, and/or who need tutoring. Students will receive an email from Comet Connect with available support services and Counseling Services will contact them to schedule a meeting with a counselor.
Student Kudos Check-in
During weeks 9-12, faculty can select students who have demonstrated hard work and effort, positive changes in academic progress, or who may need an extra nudge to keep pushing towards completion in the course. Students will receive an email from Comet Connect giving them kudos.
Check-In Dates for Spring 2022
Student Resource Check-in: February 2, 2022 – February 19, 2022
Academic Check-in: February 22, 2022 – March 26, 2022
Student Kudos Check-in: April 4, 2022 – April 30, 2022
These check-ins target student needs during key moments in the semester. We will collect data and review faculty feedback on the 16-week courses, adjust, and consider expanding to other sessions (FT1, FT2, and the 4-week sessions).
The Connect for Success eForm is intended to connect new students to the following participating departments that will support their academic success throughout their time at Palomar College. After a student completes a Connect for Success eForm, department representatives reach out with information about their programs and services.
- EOPS
- ESL
- Student Life and Leadership
- TRiO NCEOC
- Career Center
- STEM
- Admissions
- Financial Aid
- Palomar Promise
- Umoja
- DRC
- Puente
The Request Assistance eForm is intended to connect continuing students to the following participating departments at Palomar College. After a student completes a Request Assistance eForm, participating department representatives reach out with information about their programs and services:
- Career Center
- General Counseling
- International Education
- Palomar Promise
- Technology Hardware
- Student Life and Leadership
Faculty
The following Student and Faculty Message Templates are sent to students and faculty as part of each Comet Connect (Early Success Initiative) check-in. You may click the link to review each template.
Faculty are encouraged to sign up for a 45-minute, Early Success Initiative Overview. Login to the 3PD Portal to sign up for one of the following dates/times:
February 7, 3pm – 4pm
February 8, 3pm – 4pm
February 22, 2pm – 3pm
March 14, 9am - 10am
Additional training options include a pre-recorded Early Success Initiative Overview available in the 3PD Portal with information on how to access Comet Connect and complete a “check-in.”
Staff
The following participating departments are following up with students for the features listed below:
Early Success Initiative:
| Department | How will department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| Counseling | Phone Call | During Academic Check-in, weeks 4-8. Within 2 business days of a check-in | Within 7 business days |
Connect for Success:
| Department | How will department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| EOPS | Phone Call | Within 2 business days | Within 7 business days |
| ESL | Phone Call | Within 3 business days | TBD |
| Student Life and Leadership | Phone Call | Within 1-2 business days | Within 10 business days |
| TRiO NCEOC | Phone Call | Within 1 business day | Within 10 business days |
| TRiO SSS | Phone Call | Within 3 business days | Within 7 business days |
| Career Center | Phone Call | Within 1-2 business days | Within 5 business days |
| STEM | Comet Connect Email Reply and Department Email Reply | Within 5 business days | Within 7 business days |
| Admissions | Comet Connect Email Reply | Automatic | End of the semester |
| Financial Aid | Comet Connect Email Reply | Automatic | End of the semester |
| Palomar Promise | Comet Connect Email Reply | Automatic | End of the semester |
| Umoja | Comet Connect Email Reply | Automatic | End of the semester |
| DRC | Comet Connect Email Reply | Automatic | End of the semester |
| Puente | Comet Connect Email Reply | Automatic | End of the semester |
Request Assistance:
| Department | How department will contact students? | When will department contact students? | When will department close the loop on Comet Connect? |
| Career Center | Phone Call | Within 1 business day | Within 5 business days |
| Student Life and Leadership | Phone Call | Within 1-2 business days | Within 14 business days |
| International Students | 3 days | Within 5 business days | |
| Palomar Promise | Within 7 business days | Within 10 business days | |
| Technology | TBD | ||
| Counseling | Within 3 business days | Within 5 business days days |
Please review the attached Comet Connect Closing the Loop Training to learn how to login and navigate Comet Connect and to resolve tracking items for Connect for Success, Request Assistance and the Early Success Initiative. You can also request individual training by emailing cometconnect@palomar.edu.