{"id":4520,"date":"2020-03-13T22:48:19","date_gmt":"2020-03-13T22:48:19","guid":{"rendered":"https:\/\/www.palomar.edu\/camppendleton\/?page_id=4520"},"modified":"2026-06-25T14:49:21","modified_gmt":"2026-06-25T21:49:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.palomar.edu\/camppendleton\/faq\/","title":{"rendered":"Student Resources, Department Information, and Frequently Asked Questions"},"content":{"rendered":"
<\/div><\/div>

Find Information on Other Departments<\/h2>\n
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Please choose from the buttons below to get updates about general students, international students, veteran students, Camp Pendleton students, and financial aid.<\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\n\t
<\/td>\n<\/tr>\n<\/thead>\n
When is the Academic Skill Program (ASP) offered?<\/td>The Academic Skills Program is offered six (6) times per academic year. For details on the program and the schedule, visit Academic Skills Program<\/a><\/td>\n<\/tr>\n
Are Student Services available on base?<\/td>Yes. Camp Pendleton Site office hours are Monday - Thursday, 8:00 a.m. - 5:00 p.m. and Fridays from 7:30 - a.m. - 2:00 p.m. We are closed Fridays during the summer semester. Please stop by our office, call us, or email us for additional assistance.<\/td>\n<\/tr>\n
Is there Math tutoring available?<\/td>Tutoring is available online and in-person during the Fall and Spring semesters: Face-to-Face, BLDG 1331, ROOM 109: Monday and Wednesday 2:00 p.m. \u2013 4:30 p.m. and Tuesdays and Thursdays 3:00 p.m. \u2013 5:30 p.m. Online tutoring and Live front desk help are also available via the Online Tutoring Course in Canvas.<\/td>\n<\/tr>\n
How do I apply for base access?<\/td>Base access is available. Visit the Civilian Base Access page on the Camp Pendleton website if you are a Palomar College Student or driver for a student who will need access to Camp Pendleton.<\/td>\n<\/tr>\n
How can I submit my Tuition Assistance voucher?<\/td>You may email your voucher to CPPEN@palomar.edu.<\/td>\n<\/tr>\n
How can I pick up my textbook(s) that were requested to be delivered to Camp Pendleton?<\/td>Books may be ordered from the Main Campus located in San Marcos and shipped to the Camp Pendleton office. Please allow an additional 1-2 business days for processing time and an additional 1-3 days for your fulfilled order (from San Marcos) to be delivered. Once your order has been received, Camp Pendleton staff will contact you directly. Please contact the bookstore for ordering details. You must provide a photo ID to collect your textbooks.
\n
\nSan Marcos Location Phone: (760) 744-1150 Ext. 2220
\n<\/a>Bookstore<\/a><\/td>\n<\/tr>\n
How do I make a Counseling Appointment?<\/td>You may call our office or send us an email to schedule a counseling appointment with one of our counselors. By phone: 760-744-1150 ext. 7818. By email: cppen@palomar.edu.
\nYou may email them as well at counseling@palomar.edu.
\nQuick Question appointments can be scheduled through their website.<\/td>\n<\/tr>\n
How do I receive information or updates on my class(es)?<\/td>We encourage you to check your Palomar College student email account location through MyPalomar. Your faculty member(s) should be communicating with you through email and\/or through your Canvas account.<\/td>\n<\/tr>\n
How can I check my Palomar Student Email Account?<\/td>Palomar College is implementing Microsoft Office 365 for our students. MSOffice 365 is FREE if you\u2019re enrolled at Palomar College, and includes online versions of Microsoft Word, Excel, PowerPoint, OneNote, and Outlook (for college email); plus, you\u2019ll receive 1TB cloud storage using OneDrive.You receive a college email address upon admission to Palomar College. The email address format is:
\nusername@student.palomar.edu
\n
\nYou can find your email address on the Springboard in your MyPalomar account.
\n
\nWhen accessing your email, type your full email address to login (username@student.palomar.edu). Your password is the same password that you use to access MyPalomar.
\n
\nClick here to login to MS Office 365 and access your student email.
\n
\nFor easy access to your Palomar student email on your cellphone, go to the App Store, download Outlook and then enter your Palomar student email address and password (find it on the Springboard in your MyPalomar account).
\n
\nStudents are expected to use their student.palomar.edu email address to communicate with Palomar College faculty, staff and college service areas.
\n
\nAll official Palomar College communication including information regarding billing, financial aid, college updates and other correspondence is directed to your student.palomar.edu email address. You should check your student.palomar.edu email account regularly to keep the account active, even if you set up automatic forwarding to another account.
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\nFor assistance, please call the Palomar College Information Services Help Desk at 760-744-1150 ext. 2140 or dial direct using 760-891-7140.
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\nFor helpful tutorials and Student Help Videos, please visit the Counseling Department website: Student Help Videos<\/td>\n<\/tr>\n
How do I log into Canvas?<\/td>The link for Canvas is located next to the MyPalomar link on each website page at Palomar.edu in the top right corner.
\nThe username will be your Palomar student email account name and your password will be the same as your login for MyPalomar\/email.<\/td>\n<\/tr>\n
I am a student interested in applying for a job at Palomar College Camp Pendleton. How do I apply?<\/td>Check back for Updates! If you are qualified for our Federal VA Work-Study Program, submit VA form 22-8691, Application for Work-Study Allowance, and a resume, to Yvette Maynard, Interim Manager, at ymaynard@palomar.edu<\/td>\n<\/tr>\n
Palomar College Student Resources<\/td>\n<\/tr>\n
For resource information for technology, low-cost internet, paying bills, housing, and food and nutrition please visit the Student Resources page.<\/td>Student Resources<\/a><\/td>\n<\/tr>\n
Emergency Grants for Student Funding<\/td>To see if you qualify, please visit the Palomar College Foundation<\/a> website for additional information.<\/td>\n<\/tr>\n
Student Life & Leadership, Students with Dependent Children, and Basic Needs<\/td><\/td>\n<\/tr>\n
\u201cStudent Life & Leadership (SLL) sets the standard for an inclusive atmosphere for our students to authentically engage and grow. We are committed to developing and supporting programs that holistically promote student rights, equity, justice and is intentional in serving the basic needs of the evolving community we serve. We inspire personal growth and academic achievement. We foster and mentor students through engagement opportunities involving leadership, advocacy and critical dialogue platforms.\"<\/td>Location: San Marcos campus, SU-201
\nHours:
\nMonday - Wednesday: 8:00 AM \u2013 4:00 PM
\n
\nFriday: 8:00 AM \u2013 2:00 PM
\n
\nContact Information:
\nPhone: (760) 744-1150, Ext. 2595<\/td>\n<\/tr>\n
\tWebsites:<\/td><\/td>\n<\/tr>\n
Student Life & Leadership<\/a><\/td><\/td>\n<\/tr>\n
Food & Nutrition<\/a><\/td><\/td>\n<\/tr>\n
Basic Need Resources<\/a><\/td><\/td>\n<\/tr>\n
Students with Dependent Children<\/a><\/td><\/td>\n<\/tr>\n<\/tbody>\n
<\/td>\n<\/tr>\n<\/tfoot>\n<\/table>\n\n

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\n
\n
\nThese short videos will guide you through the essentials of using Palomar College services. Learn how to register for classes, access your student email, and much more with just a few clicks. Need additional help? Call or stop by the Camp Pendleton Site!
\nSteps to Enroll<\/a><\/strong>
\nLearn the 5 Steps to Enroll to Palomar College.
\nPalomar Email<\/a><\/strong>
\nLearn how to find your Palomar student email address and access student email in MyPalomar.
\nPalomar Email via Office.com<\/a><\/strong>
\nLearn how to check your Palomar student email via office.com. This is an alternative way to check your Palomar student email instead of logging into MyPalomar.
\nReset Password<\/a><\/strong>
\nLearn to reset you MyPalomar password. (no audio)
\nCanvas Login<\/a><\/strong>
\nLearn how to login to Canvas to access your classes.
\nParking Permit\u00a0<\/a><\/strong>
\nLearn how to purchase a digital parking permit.
\nPalomar Technology Overview<\/a><\/strong>
\nLearn about Palomar College's available tech to help you register, pay fees, view emails and attend online classes.
\nClass Search<\/a><\/strong>
\nLearn how to use the class search tool.
\nAdd Class<\/a><\/strong>
\nLearn how to add a class.
\nDrop Class<\/a><\/strong>
\nLearn how to drop a class. Check the drop dates specific to the class you are enrolled in.
\nWait list Class<\/a><\/strong>
\nLearn how to add your name to a wait list.
\nEnglish linked course<\/a><\/strong>
\nLearn how to search and add an English linked course.
\nMath linked course<\/a><\/strong>
\nLearn how to search and add a math linked course.
\nEnglish\/Math\/Reading Placement<\/a><\/strong>
\nLearn how to find your English, Math and Reading placement.
\nInstructor Contact<\/a><\/strong>
\nLearn how to find an instructor's contact information.
\nDrop dates & deadlines<\/a><\/strong>
\nLearn how to find drop dates & important deadlines of a class.
\nPalomar Pathways Mapper<\/a><\/strong>
\nLearn how to find the Palomar Pathways Mapper on Palomar College website.
\nUnderstand the Palomar Pathways Mapper<\/a><\/strong>
\nLearn how to use the Palomar Pathways Mapper to help guide you in selecting coursework for your major.
\nEducation Plan<\/a><\/strong>
\nLearn how to obtain your Education Plan that was created by your Counselor on MyPalomar.
\nZoom Online Counseling Email<\/a><\/strong>
\nLearn how to check your Palomar student email to obtain information about your online counseling appointment via Zoom.
\nMajor Change Request<\/a><\/strong>
\nTo begin the process, please log in to your\u00a0MyPalomar<\/a>\u00a0account. You will find step-by-step instructions and an informative video below that will walk you through the process.
\nFAFSA<\/a><\/strong>
\nLearn how to get started with FAFSA (Financial Aid). For all U.S. citizens and eligible non-U.S. citizens, start by completing the FAFSA<\/a>.
\nIf that\u2019s not you, start with the\u00a0California Dream Act application<\/a>. Also, check out our\u00a0military financial aid connections<\/a>.
\nGraduation Application\u00a0<\/a><\/strong>
\nLearn how to access the graduation application.
\nHow to fill out Graduation Petition<\/a><\/strong>
\nLearn how to fill out the graduation petition.
\nRequest Official Transcript<\/a><\/strong>
\nLearn how to find and order an official transcript using Parchment website.
\nConnect with a Tutor<\/a><\/strong>
\nLearn how to connect with a Tutor.
\nDRC Tour<\/a><\/strong>
\nTake a tour of the DRC and learn more about services offered.<\/summary>\n<\/summary>\n

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