Frequently Asked Questions


What are your office hours? [top]

STAR Tutoring Center is open:      Monday 9:00am - 7:00pm,

Tuesday - Thursday    9:00am - 5:00pm,

Friday and Saturday    9:00am - Noon

Where is the STAR Tutoring Center located?   [top]

The STAR Tutoring Center is located in Room LL-105, first floor of the Library

How much does tutoring cost?    [top]

Tutoring is offered free of charge to all Palomar College students, for the class(es) in which they are currently enrolled.

May I make an appointment for tutoring?    [top]

Tutoring is offered on a first-come, first-served walk-in basis. Tutoring sessions are one-on-one with a tutor for 30 minutes. You must fill out a Tutoring Registration form at our office every semester. Appointments are available to students active in the EOPS and TRiO student support programs as well as students who fall into the following under reprented categories: African-American, Ages 25-49, Foster Youth, Latino, Students enrolled with DRC, and Veterans. Please contact our office for more information on this service.

Do you have tutors for every subject?   [top]

Tutoring is available for most core courses as well as some others. To find out if there is tutoring in your course, simply check our tutor schedule or contact us at (760) 744-1150 ext. 2448.

What should I bring to a tutoring session?    [top]

You should bring the materials that you would bring to class such as the course syllabus, class notes, textbook, assignment sheet, calculator, pencils, pens, etc.

Do I need to prepare for a tutoring session?   [top]

To make the best use of your tutoring session, you should prepare by doing your class reading and homework and prepare a list of questions or topics that you would like to cover. If you feel totally lost, think of two or three general questions.  Please be aware that tutors are not an answer service. Tutors will not do your homework or write your papers. Their job is to guide you through your questions and not to just recite solutions.

May I get tutoring for a placement or proficiency test?    [top]

The STAR Tutoring Center offers tutoring to Palomar College students for courses(s) in which the student is enrolled. Placement tests help assess each student's basic reading, writing and math skills. These tests help determine if a student has the skills needed to comprehend the basics of a course. If a student does not have the skills needed to begin the class, then it would usually be very difficult for that student to succeed. Placement test scores correlate with courses Palomar College designed to assist students in developing necessary skills. The Mathematics Program has sample math placement tests questions on its Web site. These will provide students a general idea about the various concepts for each math level. 

Tutoring is designed to supplement student's learning, not take the place of a class. When enrolled in a recommended course, you can request tutoring. This may increase your likelihood of succeeding in the class.

Can I receive tutoring for more than one class?     [top]

Yes, if there is a tutor for the classes during an open time in your schedule. Simply fill in both classes on your registration form and check the schedule for available times.

How many sessions of tutoring may I have in one day?     [top]

Tutoring sessions are limited to 30 minutes. Once your initial session is over, you may add your name to the sign-in list and wait for the next available tutor. There is no limit to the number of times you may request a tutor in one day.

What should I do if I need more tutoring than is available?      [top]

Palomar College has a wealth of resources to assist students.

Start by asking your instructor if s/he has office hours or appointment times available to assist you. Also ask if s/he uses e-mail to correspond with students. Many Palomar College instructors use the Internet-based program Blackboard to post helpful information, correspond with students, answer questions, host discussion boards,... Ask your instructor if there is a Blackboard page for your class.

Is this the only place on campus to receive help with a class?      [top]

No, there are other tutoring services on campus. Check the tutoring resources page for their location, hours and tutoring information.

How can I become a tutor?      [top]

Tutors employed by the Palomar College STAR Tutoring Center must have passed the class(es) they are tutoring in with at least a "B" grade or higher and:

*   Be recommended by a Palomar faculty member.

*   Be willing to participate in special CRLA tutor certification training.

*   Enjoy working with and helping others.

*   Have a positive attitude and enjoy learning.

*   Enjoy being part of a team.

Are tutors evaluated?     [top]

Every student who attends a tutoring session is encouraged to complete a survey toward the end of the semester. The surveys are available at the STAR Tutoring Center. Please feel free to discuss questions or concerns with your tutor and/or the STAR Center Coordinator, Ruth Barnaba, in Room LL-107 or at (760) 744-1150 ext. 2238


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