TRIO/STUDENT SUPPORT AND SERVICES: STUDENT SATISFACTION SURVER; SPRING 2008
I ENVIRONMENT
1. Do you feel welcome when you come into TRIO/Student Support Services (SSS)?
Strongly Agree
Agree
Disagree
Strongly Disagree
2. Do you feel if you came to us with a questions, you'd be helped?
Strongly Agree
Agree
Disagree
Strongly Disagree
3. What makes you welcome when you come/what does not make you feel welcome?
II SERVICES
1 What services do you use?
Academic/Career Counseling
1
2
3
4
5
6
7
8
9
10
Tutorial Services
1
2
3
4
5
6
7
8
9
10
Priority Registration
1
2
3
4
5
6
7
8
9
10
Cultural Events
1
2
3
4
5
6
7
8
9
10
Use of Laptops/Calculators
1
2
3
4
5
6
7
8
9
10
4-year University Trips/Tours
1
2
3
4
5
6
7
8
9
10
Scholarship Information and Guidance
1
2
3
4
5
6
7
8
9
10
Academic Events
1
2
3
4
5
6
7
8
9
10
Student Success Workshops
1
2
3
4
5
6
7
8
9
10
Book Loans
1
2
3
4
5
6
7
8
9
10
2 How helpful do you find the services you use?
Academic/Career Counseling
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Tutorial Services
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Priority Registration
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Cultural Events
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Use of Laptops/Calculators
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
4-year University Trips/Tours
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Scholarships Information
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Academic Events
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Student Success Workshops
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
Book Loans
Very Helpful
Helpful
Somewhat Helpful
Not Helpful
Do not use
3 What types of TRIO/SSS activities would you like to participate in?
4. Please tell us what we could do to improve the services for you
5. Please tell us what you do not like about TRIO/SSS
III OUTREACH
1 Do you agree that Palomar College students are aware of the TRIO/SSS Program?
Strongly Agree
Agree
Disagree
Strongly Disagree
2. Do you feel that the community is aware of the TRIO/SSS Program?
Strongly Agree
Agree
Disagree
Strongly Disagree
3. How did you hear about TRIO/SSS?
Friend
Counselor
Financial Aid
EOP&S
TRIO staff
Other
3A. name of the Counselor or TRIO staff who told about TRIO/SSS Program
4. Do you feel TRIO/SSS has helped you succeed at Palomar College?
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
IV STAFF
1. Have you found the TRIO/SSS counselor: Isabella Feldman
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
2. Have you found the TRIO/SSS counselor: Jamila Camel
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
3. Have you found the TRIO/SSS counselor: Felicia Tican
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
4. Have you found the TRIO/SSS Outreach Coordinator: Eduardo J Aguilar
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
5. Have you found the TRIO/SSS Senior Office Specialist: Jeannette Martinez-Diaz
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
6. Have you found the TRIO/SSS Student Assistant: Carla
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
7. Have you found the TRIO/SSS Student Assistant: Pricilla
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
8. Have you found the TRIO/SSS Student Assistant: Yuliya
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
9. Have you found the TRIO/SSS Student Assistant: Kristal
Very Helpful
Helpful
Somewhat helpful
Not helpful
N/A
Anything else you would like to tell us?
PLEASE RATE YOUR EXPERIENCE WITH TRIO/SSS AT PALOMAR COLLEGE
1 Overall quality of the TRIO/SSS services received.
Excellent
Very Good
Good
Fair
Poor
2. Your overall satisfaction with THRIO/SSS staff.
Excellent
Very Good
Good
Fair
Poor
3. Ability of the TRIO/SSS staff to answer questions?
Excellent
Very Good
Good
Fair
Poor
4. Hours of availability of the TRIO/SSS office:
Excellent
Very Good
Good
Fair
Poor
5. Explanation of the TRIO/SSS application process:
Excellent
Very Good
Good
Fair
Poor
What workshops would you like to see in the future?
What is your area of academic interest (Major/Carrier)
What 4 year college are you planning to tranfer to?
What Universities are you most interested in visiting?
Please add any additional comments or suggestions you may have:
Name (optional):
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