Palomar College Television

PCTV

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TV and Teleweb Course Frequently Asked Questions

TV and Teleweb Course Frequently Asked Questions

1. What is a T.V. class?
A T.V. class is when you watch anywhere from a half hour to 4 hours, depending on course and semester, of lessons a week on your local cable company. Then come to the campus for 5 to 7 seminars to turn in assignments, get further lectures, testing etc.

2. What is a Teleweb class?
A Teleweb class is when you watch anywhere from a half hour to 4 hours, depending on course and semester, of lessons a week on your local cable company. Then you turn in all of your assignments and do your testing online. There is a mandatory on-campus orientation for most Teleweb classes you will get direction on how to turn in your assignment and do your testing online at this orientation.

3. What is the difference between a T.V. and Teleweb classes?
The difference between T.V. and Teleweb classes is that Teleweb classes only require you come to the campus once for a mandatory orientation. The T.V. classes have 5 to 7 seminar meetings on campus that are mandatory.

4. How do I enroll for a T.V. or Teleweb class?
You enroll the same way you would for a regular classroom course. You go to the Palomar website www.palomar.edu then click on Apply/Enroll and follow the instructions.

5. Can I take a T.V. and/or Teleweb class if I don’t have the cable or it does not broadcast in my area?
Yes you can. There are two ways you can view the lessons if you don’t have cable or the lessons are not broadcast in your area. The first one is checking out the video tapes from the Learning Resource Center in the library on the main campus or checking them out from the Escondido, Fallbrook, Ramona, or Mt. Carmel education centers. The second is watching the videos online in Blackboard. All of our courses are video streamed.

6. Do the courses air on any satellite company’s?
No, we do not air on satellite but you can still take one of our classes by checking video tapes out or watching the class online.

7. What is Blackboard?
Blackboard is the Learning Management software that Palomar College uses for online, TV, Teleweb, and some traditional classes to post course outlines and content.

8. How do I login to Blackboard?
Go to www.palomar.edu/pconline click on login then click on login again. It will then ask you for your username and password. Your 9 digit student ID number is both your username and password. So you will be inputting it twice. Do NOT use your Palomar password or other password unless you have used Blackboard previously and changed your password.

9. Who do I speak with if I have a problem with logging into Blackboard and/or it reads Access Denied?
Make sure you are using the correct password which is your 9 digit student I.D. number, or if you have taken a distance learning class in the past and changed your password, use the changed password. The password is NOT your Palomar password unless you changed it previously in Blackboard. If your 9 digit student I.D. number or other password is not working, call the Educational Television Department at 760-744-1150 Ext. 2431. Please be sure to have your 9 digit student I.D number when you call as they will need the number to process you and get you in the Blackboard system.

10. How can I contact my instructor?
You go to the Blackboard site for your particular class there should be a button on the left hand side for Staff or Instructor information. Click on that button and all of your instructor’s contact information is there. You may also go to www.palomar.edu/etv and in the Distance Learning section select Faculty Directory. If you have emailed your instructor or left a voice mail message and you have not heard back, you can contact the Educational Television Department at 760-744-1150, ext. 2431.

11. What happens if I miss or can not attend one of the seminars or orientation?
All of the seminars are mandatory as are the orientations in order to receive an evaluative grade or credit. If you have an emergency and cannot make it to your class, please email or call your instructor. Most instructors will tell you about their make-up policy and if not, ask them.

12. What do I do if I have logged into Blackboard and it reads Access Denied under Announcements?
If you successfully login to Blackboard, look on the upper right side of your computer screen where it reads Courses in which you are enrolled. If it has your course there, click on it and that will take you into that course Blackboard website. Now if it does not have your class there and it is blank you need to contact the Educational Television Department 760-744-1150 Ext. 2431

13. How do I get my course materials?
If you enrolled in your class after the semester started you need to call the Educational Television Department 760-744-1150 Ext. 2431. Make sure you have your student I.D. number when you call they will need it to process you and get you into the Blackboard system. Now if you enrolled before the semester started you need to go to www.palomar.edu/pconline click on enroll then click on enroll again. It will then ask you for your username and password your 9 digit student I.D. number is both so you will be inputting it twice. Do NOT use your Palomar password because unless you have used Blackboard previously and changed your password. f you do not remember that password then contact the Educational Television Department.

14. Is there an outline I can read to see if I want to take this class?
No, we do not have any outlines available on the Educational Television website. We do however, have course information sheets. If you go to the course listing at www.palomar.edu/etvwebsite, click on the course you are interested in and that will bring up the course information sheet. The information sheet includes but is not limited to the following: instructor name and contact information, textbook, broadcast days and times and video descriptions. The video descriptions are a short paragraph describing what the content is for each lesson.

15. How do I know which book to buy if the outline is not available?
You have two options: the first is you can go Palomar’s websites main page www.palomar.edu and click on Current Students. Then under Useful Palomar Resources you will click on the bookstore link and follow the instructions. Your second option is to go to the course listing on the Educational Television website www.palomar.edu/etv and click on the course you are interested in. You will find information specifically for that course which includes the textbooks that are required.

16. What if my lesson did not air at it’s regularly scheduled time?
Call the Educational TV office at 760-744-1150, ext. 3132 or 2431 and notify them of the problem. If we encountered technical difficulties in broadcasting your lesson, PCTV will schedule a time and day to reair the program. We will send a notice to your Palomar College email with information about when your lesson will be reaired.