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TV and Teleweb Course Frequently Asked Questions

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TV and Teleweb Course Frequently Asked Questions

1. What is a Video course?
A video class is when you watch video lectures each week either online, cable TV or by checking out a DVD. You also attend 5-7 meetings on campus to turn in assignments, listen to lectures, take exams and participate in class discussion. Students log into Blackboard to access the course syllabus, course materials, and to view the video lessons.

2. What is a Video course online?
A Video course online is the same as a regular video course; however, instead of attending 5-7 meetings on campus you complete the coursework online. Most video classes online require attendance to an on-campus orientation. Students log into Blackboard to complete the coursework online.

3. How do I enroll in a Video Course?
You enroll the same way you would for a regular classroom course. You go to the Palomar website www.palomar.edu then click on Apply for Admission.

5. Can I take a Video Course if I donít have the cable or it does not broadcast
in my area?
Yes you can. Students may view their video lessons online by logging into Blackboard or checkout a DVD at the library on the main campus and Escondido Center, or at the Ramona and Mt. Carmel education sites.

6. Do the courses air on any satellite companyís?
No, we do not air on satellite, but you can still take one of our classes by checking out DVDs or watch them online.

7. What is Blackboard?
Blackboard is the Learning Management software that Palomar College uses for online, Video Courses, and some traditional classes to post course outlines, lectures, assignments, tests, and to communicate with students.

8. How do I login to Blackboard?
Go to www.palomar.edu/blackboard/ and click on Login. It will then ask you for your username and password. Your 9 digit student ID number is your username and your password is the same password you used to register in eservices.

9. Who do I speak with if I have a problem with logging into Blackboard and/or it reads Access Denied?
1. Via e-mail at onlineclasses@palomar.edu, and be sure to include details of your problem.
2. By calling (760) 744-1150 ext. 2862 to speak with a technician or leave a voice message.
3. Call the Palomar College Television department at 760-744-1150, ext. 2431.

10. How can I contact my instructor?
You can look up your instructor's contact information online at http://www.palomar.edu/onlinedirectory/ or call the Palomar College Television department for assistance at 760-744-1150, ext. 2431.

11. What happens if I miss or can not attend one of the seminars or
orientation?
All of the seminars are mandatory as are the orientations in order to receive an evaluative grade or credit. If you have an emergency and cannot make it to your class, please email or call your instructor. Most instructors will tell you about their make-up policy and if not, ask them.

12. Why is my course in Blackboard listed as unavailable?
If you log into Blackboard, and can see your course listed, but it is marked as "unavailable", DO NOT PANIC!
You are actually enrolled in the class, but the instructor has not made the course site available for students to use yet. Blackboard courses are made available by each instructor when they want you to begin using the course site, so you may see some courses available before the start of the semester, some right at the beginning of the semester, and some courses may never be made available by the instructor.

13. How do I get my course materials?
Log into Blackboard at www.palomar.edu/blackboard/

14. How do I know which book to buy if the outline is not available?
You have two options:

  1. Go to: http://www.palomar.edu/pctv/distLearn/videoClasses.shtml and click on
    the semester you are enrolled in. Scroll down the page and click on the title of
    the class you are enrolled in.
  2. Go to the bookstore website at: http://www.bkstr.com/CategoryDisplay/10001-9604-10216-1?demoKey=d

15. How do I find out when my video lessons air on cable TV? Go to: http://www.palomar.edu/pctv/distLearn/videoClasses.shtml and look for Broadcast Information. Click on the semester you are enrolled in. For a complete semester schedule click on last column in the table where your broadcast times and days are listed.

16. What if my lesson did not air at its regularly scheduled time?
Call the Palomar College Television office at 760-744-1150, ext. 2607 or 2431 and notify them of the problem. If we encountered technical difficulties in broadcasting your lesson, PCTV will schedule a time and day to reair the program. We will send a notice to your Palomar College email with information about when your lesson will be reaired.

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