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ADMINISTRATIVE MEDICAL ASSISTING CERTIFICATE |
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Provides specific skills for entry-level positions as an administrative assistant in a physician's office or medical clinic. Courses within the program also serve to prepare students for employment in a number of related health occupations in hospitals and other health care facilities. A Certificate of Achievement with Specialization in Administrative Medical Assisting will be awarded to students who successfully complete the 24 units.
SPECIALIZATION
* Recommended Electives: Microbiology 200; Psychology 100; Gerontology 120
**Cooperative Education must be related to this major.
MEDICAL ASSISTING
CORE (COMMON) COMPETENCIES: Roles and functions of Medical Assistant: Professional Relations: Conduct and ethics. Legal Responsibilities: Professional liability, Medical Practice Act, preventing lawsuits. Communication Skills: Telephone techniques, courtesy and voice; taking messages; written correspondence; instructing patients. Medical Terminology: Read, write and recognize meanings of medical terms. Practical Skills: Clinical: 168 hours minimum externship in an appropriate facility (MA 70). Admin: 120 hours minimum externship in an appropriate facility (CE 100).
ADMINISTRATIVE COMPETENCIES: Reception Techniques : Meeting and registering patients. Greeting sales representatives and guests.Telephone Skills : Screening calls. Answering service. Pharmacy calls.Appointing Patients : Scheduling, canceling, legal implications.Computer Skills : Business letters. Medical histories, reports and forms. Medical transcription.Records Management : Filing methods. Patient record (lab, x-ray, consultation reports, etc.).Bookkeeping: Double-entry, accounts receivable and accounts payable.Banking: Deposits and reconciling statements.Payroll : Employee records. State and federal withholding taxes.Fees, Billing and Procedures : Billing and collection of fees.Equipment: Operating computer and word processor.Health Insurance : Filling out forms, coding procedures for private and government companies including SDI,Worker's Compensation, Medi-Cal and Medicare.
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