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Custodial Services

Facilities | Custodial Services | General Information | FAQs

Frequently Asked Questions & Answers

CLASSROOMS:

How often are Classroom chalkboards and trays cleaned ?

Nightly.

How do I get a room set up for a special event?

Process your request through the Application for Use of College Facilities form available through the Office of Finance & Administrative Services.

My classroom is missing tables and/or chairs?

 Classrooms are set up for the classes scheduled for each room.  When tables and chairs are removed, then there are not enough seats for the students.  Should you require additional tables and chairs, please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. or use the on-line Maintenance Request Form to provide services that are tailored to your needs and requirements.

OFFICES:

How enough are offices vacuumed?

Campus Offices are vacuumed on a weekly basis.

Who do I call if I discover rodents or pests in my work area?

Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. or use the on-line Maintenance Request Form to provide services that are tailored to your needs and requirements. 

How do I get the furniture in my office moved?

Submit a Facilities Work Request form to the Facilities Office through campus mail.

How enough should my office be swept?

Traffic areas are swept weekly.

OTHER:

Does Custodial Services clean refrigerators ?

No, that is the responsibility of the department that owns the equipment.

Who do I call for a spill on a carpet, linoleum or tile floor?

Please contact the Facilities Office immediately at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m.  After these hours and on weekends as well as holidays, please contact Campus Police at extension 2289 or 760/744-7753.

Can I borrow custodial equipment?

We will loan vacuums.  Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m.

Would you leave paper towels in any rooms other than where there is a dispenser?

No.

How do I arrange to have someone shampoo my carpet or wax my floors?

Submit a Facilities Work Request form (this is a chargeable expensive) to the Facilities Office through campus mail.

Who is responsible for dumpsters?

The Facilities Department has a contract with EDCO for all trash and dumpster pick-ups on campus.  Trash is picked up on a regular schedule with additional pick-ups scheduled on an as needed basis.

Who do I call for custodial service?

Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. or use the on-line Maintenance Request Form to provide services that are tailored to your needs and requirements.

If I have concerns with the custodial service being provided in my area, what can I do?

Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m.

Who do I contact if I need canopies?

Custodial Services does not have canopies.  Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. so they can advise you as to where you could obtain these items.

Can I leave items in the hallways to be picked up and disposed of?

Leaving items in corridors is in violation of Building & Fire codes. Custodians do not dispose of items other than the trash.

RESTROOMS:

How enough are restrooms sanitized?

Nightly.

Who do I call to report broken restroom equipment?

Please contact the Facilities Office immediately at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. 

How can I report a restroom that needs assistance?

Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m.

How can I get more toilet paper, paper towels, hand soap, etc.?

Please contact the Facilities Office at extension 2629, Monday through Friday, from 7:30 a.m. to 4:30 p.m. or use the on-line Maintenance Request Form to provide services that are tailored to your needs and requirements.

 

 

 
 
Palomar Community College District | 1140 W. Mission Rd. San Marcos, Ca 92069 | Tel: 760-744-1150
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