Building
Repairs/Maintenance Calls
How do I contact Facilities to report a maintenance emergency such as the following?
§ Leaking plumbing (pipes or fixtures)
§ No heating or cooling
§ Tripped breakers
§ Unsafe electrical situation (power outages)
§ Building security problem
§ Ceiling and Roof Leaks
§ Spills and floods
§
Elevator emergencies
During normal business
hours, emergencies should be telephoned into the Facilities Office at extension
2629. After regular business hours,
emergencies should be telephoned into the
2. How do I make a routine maintenance request?
Examples:
§
Heating and
§
Painting requests
§
Interior/Exterior maintenance
problems
§
Key problems
§
Unlocking restricted
classrooms/offices
§
Repair ceiling tiles
§
Drinking fountains
§
Broken Glass
§
Pool repair
§
Clock correction/repair
§
Bat removal
Routine maintenance requests should be telephoned into the Facilities
Office at extension 2629 or they can be emailed to us <mailto:
Facilities Office>.
3. How do I
request services such as?
§
Estimating projects
§
Installing new electrical service
§
Installing or removing walls,
doors, etc.
§
Installing shelving, blinds
§
Replacing carpet
§
Painting projects
§
Installing whiteboards
§
Building cabinets
§
Servicing doors and hardware
§
Performing remodel work
§
Requesting the gas barbeque for special
events (cost is $25.00)
Complete a Facilities Work Request Form, obtain the necessary signatures and submit it to the Facilities Office. Access the Facilities Form Website http://www.palomar.edu/facilities.htm and select Facilities Work Request Form. Obtain the necessary signatures and forward the form to the Facilities Office.
4. How do I obtain
information about construction and renovation projects?
As with all major construction, some inconveniences are unavoidable.
Updates are posted on the following website: http://www.palomar.edu/constructionup/.
This page is intended to inform you of the various projects and to help you
avoid delays around the construction areas.
5. In the event
of a utility failure, who do I contact?
Procedure:
·
During normal business hours, call into
the Facilities Office at extension 2629.
Report the nature and location of the failure.
·
Facilities personnel will be sent
to the scene to take immediate steps to safeguard life and property. An accurate appraisal of conditions will be
made, and equipment and/or personnel needed will be
determined.
·
Facilities personnel will assess
the effects of the failure and estimate the impact on facilities and personnel.
·
The Facilities Office will notify
the Vice-Presidents of Administrative Services, Human Resources, Instruction
and Student Services and other appropriate personnel.
6. In the event
of a major power outage, who do I contact?
·
During normal business hours, call
into the Facilities Office at extension 2629.
A major power outage can occur at any time and at any location, but is
most hazardous when school is in session.
The inherent danger during a power outage is panic. Personnel should remain calm. All departments should assess the effects of
the outage; decisions can then be made about resources needed to overcome
temporary problems (especially important in labs). The decision to cancel classes and/or work or
to evacuate parts or all of the campus is determined by the executive
administration.
Elevators present a
particular safety issue during a power outage because most are not on the
emergency power system. Any elevator
containing trapped personnel must be reported to the Campus Police Dispatch at
extension 2289 and/or the Facilities Office at extension 2629.
7. How do I know if Facilities has received my work request or how do I
check the status of my work request?
Routine status requests should be telephoned into the Facilities Office
at extension 2629 or they can be emailed to us <mailto:
Facilities Office>.
8. How do I
request that a banner be displayed on campus?
Submit a request to the Facilities Review Committee by emailing
A committee is presently working on a manual that deals with a number
of issues, including temporary signs and banners. In the future, banners will only be allowed
to remain up for a specific period of time.
Banner proposal: One (1) week for
signs to be posted in the lawn areas and Thirty (30) days for banners on
buildings.
NOTE: all requests for
banners have to be approved by the VP of Finance & Administrative Services
and they can't be attached to the exterior of the buildings.
Banners are permitted on campus subject to the following
restrictions:
·
Location and installation shall be
aesthetically pleasing in its context.
·
Attachment to exterior or interior
of buildings may be made only at previously approved locations.
·
Installation shall be made in a
previously approved fashion so that it will not damage the building or building
components.
·
Attachment shall not compromise
building safety and/or security requirements.
·
Attachment shall not be made to
light posts, sign posts, trees, other plant materials, or to structures or art
pieces not associated with buildings.
·
Banners with a commercial message
are prohibited.
·
Banners shall not contain language,
symbols or graphics that are obscene or discriminatory in nature.
·
Quality and design of the banner
must be first-rate and shall present an image consistent with the
·
Size of banner shall be appropriate
for the intended location.
9. How do I
obtain permission to park a vehicle on a campus sidewalk?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm
and select the Vehicle Access on Sidewalks Request
Form. Obtain the necessary
signatures and forward the form to the Facilities Office.
NOTE:
· To request clearance to operate a
vehicle on
·
This request also applies to
outside vendors and/or persons working special events on campus.
·
Once approved the form must be kept
inside vehicle and be clearly visible to Facilities personnel.
·
All vehicles must have an escort in
the direction of
·
All vehicles on the sidewalks shall
be operated at an average walking speed or pace.
·
Any person operating a vehicle on a
district sidewalk shall be responsible for any damage caused during the
operation of said vehicle.
·
All vehicles shall remain on the
concrete or asphalt sidewalk surfaces.
·
Pedestrians always have the right-of-way;
drivers shall be extremely cautious when passing pedestrians and at any
sidewalk intersection or blind corner.
10. How do I
obtain permission to borrow district-owned equipment or tools?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm
and select the
Equipment/Tool Loan Program Request
Form. Obtain the necessary
signatures and forward the form to the Facilities Office.
NOTE:
·
District policy prohibits the
loaning of District equipment for personal usage.
·
You may borrow a tool for up to one
(1) week, unless a shorter loan period if specified. If you need to keep a tool longer, you MUST call the Facilities Services office at
extension 2629 to make arrangements to do
so. Extensions are given at the
discretion of the Facilities Director and depend mostly on demand for the tool.
·
If a tool you borrow, is broken or
damaged through misuse or neglect, or it is lost while in your possession, you will
have to pay for its repair or replacement (please note that you are responsible
for asking any questions about the safe and proper operation of the tool being
borrowed).
·
All tools are to be returned to the
Facilities Services
·
All tools must be cleaned before they
are returned.
Custodial
Requests/Maintenance Calls
1. How do I make a routine maintenance
request?
Examples:
·
Respond to emergency spill cleanup
·
Bee hive removal*
Routine maintenance requests should be telephoned into the Facilities
Office at extension 2629 or they can be emailed to us <mailto:
Facilities Office>
NOTE: *What
is a swarm? Bee Swarms mostly occur in
the spring, rarely in the early fall and almost never in the last summer. A honey bee swarm can be described as a
compact ball of bees, as small as a grapefruit (uncommon), to the size of a
football (most common), to as large as a basketball (also uncommon). No nest materials will be seen or found. If you see a nest (hive) it is not a
swarm. Swarms appear suddenly and will temporarily settle on a branch, bush or even objects like cars or
hydrants while scout bees search for a permanent nest site. Swarms in the
clustered stage are relatively gentle and the risks of stings are low.
Dealing with Swarms:
·
Do not disturb it. Keep
pedestrians, children and pests away from the swarm.
·
Calmly walk away from
them and never swat them.
·
A swarm usually
relocated to a permanent nest within 24 hours.
It is the policy of the Facilities department to not remove a swarm.
2. How do I
request services, such as?
Examples:
·
Cleaning restrooms and replenishing
supplies
·
Emptying and cleaning wastebaskets
and trash cans
·
Cleaning classrooms
·
Cleaning offices
·
Vacuum carpets
·
Ant and mouse traps
·
Dead animal removal (mice and rats)
Routine service requests should be telephoned into the Facilities
Office at extension 2629 or they can be emailed to us < mailto:
Facilities Office>
3. How do I
request furniture moves and event setups?
Examples:
·
Graduation ceremonies
·
Office moves
Complete a Facilities Work Request Form, obtain the necessary signatures and submit it to the Facilities Office. Access the Facilities Form Website http://www.palomar.edu/facilities.htm and select Facilities Work Request Form. Obtain the necessary signatures and forward the form to the Facilities Office.
1. In case of
an emergency, what procedures do I follow?
Access the
Environmental Health and Safety webpage http://www.palomar.edu/ehs/
2. How do I
obtain a license to drive a college-owned maintenance cart?
Access the Environmental Health and Safety webpage http://www.palomar.edu/ehs/ and select
“Cart Safety Training.” Once employees
have passed the quiz, you will receive a cart license through campus mail.
NOTE: It is imperative
that all carts be kept off the main sidewalk during the hours of
NOTE2: Carts are prohibited from driving on the lawns
3. How do I
obtain information about Material Safety Data Sheets (MSDS)?
Access the Environmental Health and Safety webpage http://www.palomar.edu/ehs/ and select
MSDS by Department.
4. How do I
report hazardous situations?
Access the Environmental Health and Safety webpage http://www.palomar.edu/ehs/ and select Hazard Identification Form or call extension 2266 or 2772.
5. How do I
conduct a self-guided safety inspection of my department/classroom?
Access the Environmental Health and Safety webpage http://www.palomar.edu/ehs/ and select
Building Inspection Form.
6. How do I
request a workstation evaluation?
Submit a request to Environmental Health & Safety by emailing
Facilities Planning
and Services Requests
1. How do I
obtain an Inventory Request Form?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm
and select the Inventory Request Form.
2. Who can
answer my questions regarding inventory?
Routine inventory questions should be telephoned into
3. How do I obtain a Proposed Change to Facilities Request Form?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm and select the following three steps:
http://www.palomar.edu/facilities/Facilities_Requ_1.pdf
http://www.palomar.edu/facilities/FPC_Proposed_Pr_031003.pdf
http://www.palomar.edu/facilities/Proposed_Projec_031003.pdf
For more information regarding the Capital Outlay Process, access the Facilities Planning Manual through the California Community Colleges Chancellor’s Office webpage as follows:
http://www.cccco.edu/divisions/cffp/facilities/refs/ref_links/Capout_planing.PDF
Routine questions regarding this process should be telephoned into
4. Where do I
obtain information regarding Space Inventory Procedures?
Access the California Community Colleges Chancellor’s Office webpage as
follows: http://www.cccco.edu/divisions/fiscal/facilities/references/ref_file_links/Space_Inventory_Handbook.doc.
The physical space inventory database provides the statistical basis
for many internal, state and federal reports regarding campus buildings, their
usage and occupants.
Routine questions regarding this process should be telephoned into
5. How to I
obtain permission to remove district-owned property?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm and select the Removal Request of District-Owned Property Request Form. Obtain the necessary signatures and forward the form to the Diane Rabe, Inventory Control Technician, Facilities.
1. How do I
obtain a key?
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm
and select the Key Request Form. Obtain the necessary signatures and forward
the form to the Facilities Office.
NOTE: All unrestricted classrooms are
unlocked by Campus Police. Please
contact Campus Police Dispatch at extension 2289.
Where circumstances warrant, departments may request re-keying of locks. Complete a Facilities Work Request Form, obtain the necessary signatures and submit it to the Facilities Office. Access the Facilities Form Website http://www.palomar.edu/facilities.htm and select Facilities Work Request Form. Obtain the necessary signatures and forward the form to the Facilities Office.
Routine questions regarding this process can be answered by contacting
the Facilities Office at extension 2629 or via email <mailto:
Facilities Office>.
All keys to
2. How do I
report a lost or stolen key?
Lost or stolen keys must be reported to Campus Police, by dialing
extension 2289, within 24 hours of discovery of loss or theft. Persons in
possession of unauthorized keys may be guilty of a misdemeanor as outlined in
the California Penal Code Section 469.
Replacement keys will be issued only after submission of a completed
Key Request Form.
3. How do I
request a college vehicle?
All college employees must be approved by the California Department of
Motor Vehicles in order to be able to drive a college vehicle.
Access the Facilities Forms webpage: http://www.palomar.edu/facilities.htm
and select the
Request for Authorization to
If your request has been approved, access the Facilities Forms webpage:
http://www.palomar.edu/facilities.htm
and select the Use of College Vehicle Request
Form. Obtain the necessary
signatures and forward the form to the Facilities Office for scheduling.
Credit cards, trip tickets and vehicle keys will be issued by the
Facilities Office for your department’s usage.
The Facilities Office will explain to each driver how to fill out the
trip ticket form.
4. How do I
request campus signage?
Complete a Facilities Work Request Form, obtain the necessary signatures and submit it to the Facilities Office. Access the Facilities Form Website http://www.palomar.edu/facilities.htm and select Facilities Work Request Form. Obtain the necessary signatures and forward the form to the Facilities Office.
A modular, flexible, recyclable system of standardized signs will be
used throughout the campus. The system
consists of a series of directional signs, building identification signs and
ADA signs.
Responsibilities for Campus Signage:
In New Buildings: For new construction, the cost of the
signs is a capital expense that should be funded by the project budget.
In Existing Buildings: After installation, the departments will be
responsible for funding any component or name changes.
Routine questions regarding this process can be answered by contacting
the Facilities Office at extension 2629 or via email <mailto:
Facilities Office>.
5. How
frequently does Facilities charge for labor and materials?
The requesting department is charged for labor and materials used to
complete the project. Billable services
are charged on a monthly basis usually at the beginning of each month.
Routine questions regarding this process can be answered by contacting
the Facilities Office at extension 2629 or via email <mailto:
Facilities Office>.
Grounds Services/Maintenance/Recycling
Requests
1. How do I
contact Facilities to report a grounds emergency?
Examples:
·
Broken sprinkler
·
Irrigation line ruptured
During normal business hours, emergencies should be telephoned into the Facilities Office at extension 2629. After regular business hours, emergencies should be tele