The bookstore has run out of my textbooks. What do I do?

If students report that the bookstore has run out of your textbooks, please double check in the bookstore to confirm. Count the number of students who need the textbook and notify your Coordinator in writing.

A student in my class wants a different level. What do I do?

It is normal for some students to be worried about or upset with their level placement. Encourage those students to attend your class for a few days or a week and tell them you will carefully consider their work. Please evaluate all your students as soon as possible in order to determine if there are any students who were misplaced. Students MAY NOT move because they “feel” or “want” a different level. Remember that students ask for other classes for many reasons (frequently to try to be with family or friends or to save money in a non-credit class). We cannot accommodate these types of requests. We have a placement test for a purpose and they need to follow the results unless the teacher’s evaluation of their work indicates a genuine misplacement (should be fairly rare). Please remember when evaluating your students that even students who can’t speak a word may have a grammar background or be able to read, and vice versa. If the student is misplaced, please follow our guidelines.

What do I do if I am sick or have an emergency?

Please notify your Coordinator as soon as possible. Your Coordinator will notify the Department ADA. The class will be cancelled, or if the absence is for more than one day, the Coordinator will endeavor to find a substitute. Adjunct faculty may not exchange classes with a different instructor or find a substitute for their classes.

I need photocopies. What do I do and what is the department photocopying policy?

Please submit photocopy requests to the office staff with 24 hour notice. Your copies will be placed in your box. Please follow our department photocopying policy.

I'm having problems with my email. What do I do?

Please contact IS.

I want to use blackboard for my students, how can I set it up?

You can use Palomar's informational page on Blackboard.

Some new students have been sent from the office to add my noncredit class. They have pink add slips, but their names are not on my roster. What should I do?

If the student brings an add slip from the office, you can write his/her name at the end of the roster with his/her ID#. Please sign the add slip and return it to the office with your roster at the end of the week to verify the arrival of the student in your class.

Some new students would like to add my noncredit class. They do not have add slips from the office. Can I add them to the class?

Absolutely not! Students must go through the office to register for a class. Please do not even allow them to sit in your class. You cannot verify their enrollment or test history, or whether or not they have paid for the class. No matter how desperate they are, and no matter how much you would like to help them, the only way to help them is to send them to the office.

A student who took my class last semester came again this semester and asked to be in my class, but he/she is not on the roster. Can I add him/her?

Not immediately. The student will need to go to the office, where the staff can determine if he/she can add your class. Waiting list students have priority, so although you may have a seat in your class, the student may not take that seat until the office has processed and added him/her.

Some students' names are not on my e-services class roster. What do I do?

Send the students to the office with a note so that the office staff can register the students. Check your online roster again later to verify that the students have been enrolled.

Some students who have dropped my noncredit class are still listed on my e-services class roster. What should I do?

You do not need to do anything. Your noncredit e-services roster will be cumulative roster of all students who have ever attended your class (minus the transfers). Drops do not need to be dropped from a noncredit e-services roster.

Some students' names are not on my e-services positive attendance roster. What do I do?

Contact Vandy McKnight with your course name, section number, the students' names, and the students' ID#s. Please take care of any students who are not on your e-services positive attendance roster as soon as possible before the end of the semester when you have to submit positive attendance total hours.

A student has come back after missing a few weeks of my noncredit class. I already dropped him/her from my list. Can I add him/her?

It is the decision of the instructor whether or not to add/drop a student with excessive absences (in a noncredit class). You can add him/her to your list, if you choose, although it may not be advisable. I would recommend discussing with the student the possibility of having to repeat the class, due to excessive absences and missed work. You can write in the student's name at the end of your roster with his/her ID# and indicate that he/she is a dropped student who is returning to class.

My class is in the new building with the new equipment. How can I use the projector?

You can log on to the computer in your classroom with the same log in as your email. The log in is the first initial of your first name followed by your last name. Your password will be the same as your e-mail password.

To project what is on your computer screen for student viewing, please use the small light switch sized panel on the wall next to your computer. You will need to switch on the projector with the power button on the panel. Please wait as the projector warms up. Make sure that the panel is set to computer. When you finish, please switch off the projector to save the lightbulb.

I need a desk copy of my textbook or cassettes. What do I do?

Please either contact your rep, or ask your Coordinator to do so. If you contact the rep, please also send the email to your Coordinator so that your package is expected and your Coordinator is aware that you have the textbooks you need.

I would like to take a field trip with my class. What should I do?

Request forms for class trips to a local library, an off-campus theater and the like must be submitted to our ESL department chair in San Marcos at least two weeks prior to the trip date. No exceptions will be made. The form can be found here.