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Palomar College Academic Technology Resource Center

August 15, 2008


Contents
  • Technology News
  • Training Opportunities
  • The Blackboard Feature of the Week:
    "Dude, Where's My Gradebook?"
  • Teaching with Technology:
    "Beginning the Semester Well"
  • Tech Talk Topic:
    "What's New in Academic Technology"
  • For more, see podcast notes for Episode 89.


Blackboard Grade Center


There is a new Blackboard Grade Center.  Be sure to read our PDF description.

For help or questions:
online: help ticketing system
email: atrc@palomar.edu
or (760) 744-1150 ext. 2862
 

Technology & Download News Briefs

  • Blackboard has been updated to version 8.  New in version 8 are, most significantly, the Grade Center.  For an overview video on the Grade Center, click here for a Blackboard Corp. video, here for our own PDF summary, and here for a quick reference document (PDF).  Also new in version 8 is a critical thinking tool that enables peer review of assignments.  Click here for a video overview.  Academic Technology will be conducting in-person training on the new Grade Center Thursday, August 21, from 3-5pm at a part-time faculty pre-plenary session in room LL-104, and on Friday, August 29 from 10am-12pm, also in room LL-104.
     
  • All faculty members and staff have accounts in Blackboard and are pre-enrolled in a course titled "Academic Technology Training."  Find it listed in the My Courses area of Blackboard under "Courses in which I am enrolled."  The course contains much of the training materials and resources used in the ongoing Academic Technology workshops.
     
  • Amazon's Kindle, the sleek new e-reader, is a runaway success.  It will sell an estimated 380,000 units this year, double what most analysts had predicted, and account for $1.1 billion in sales, 4% of Amazon's business.  This is the same order of magnitude of sales that Apple's iPod enjoyed in its first year of availability (2001).  For more, see the Podcasting News article...  We reviewed the Kindle in episodes 81 and 82.  If you want to see one in the flesh before buying, come by to see Chris Norcross in room LL-110 for a demo.
     
  • Apps are now available for the iPod Touch and the iPhone.  The software that makes it possible to run apps on these handhelds has been available for just over a month (free to iPhone owners, $10.00 for Touch owners).  In the first 30 days of availability, Apple made $30,000,000.00 on apps at the new iTunes Apps store (where most of the apps are free - see ars technica).  Steve Jobs speculated that the App store alone has the potential to be a $1 billion marketplace (Wall Street Journal).
     
  • On Patch Tuesday for August Microsoft issued a record number of patches to address 26 security vulnerabilities, 17 of which were rated as critical.  It is important to install the patches since several address known and prevalent vulnerabilities being exploited actively in the wild.
     
  • Microsoft has also updated Office 2008 for Mac to version 12.1.2.  Start one of the Office programs and click the Software Update menu entry to find out if you need it.  Click here for a description of the update (Microsoft website).  It "...contains several changes that improve stability and performance...[and] includes fixes for vulnerabilities that an attacker can use to overwrite the contents of a computer's memory by using malicious code."
     
  • An undisclosed systems failure has prevented DVD giant Netflix from shipping discs on Tuesday through Thursday of this week.  Netflix responded by sending apologetic emails to all customers, and updating customer interfaces with information about the outage.  Updates can be found on the Netflix community blog.  Customers can still edit their queues and watch streaming videos from the Netflix site.

  • Physicist David Deutsch discusses our place in the universe and the application of knowledge to our inevitable problems, including the pressing problem of global warming.  Click here to view Dr. Deutsch's TED video presentation.  Dr. Deutsch's exposition is one of hundreds of available TED talks.
  • Several Google alumni have fled the mother ship (NY Times) and, from the relative insecurity of their escape pod, developed their own Search engine.  Cuil is the name of the new product.  It was off to a rocky, and disappointing start, but seems to have improved over the last month, though the name is remarkably dumb.  It has a hard competitive row to hoe in view of the limited success of Microsoft and Yahoo vis-à-vis Google.
     
  • And speaking of Google, the search giant continues its market dominance, reflecting a continuing decline in use of Microsoft and Yahoo search products.

Click here for the ars technica article that provides other market indicators.  These findings are supplemented by a recent Pew Internet and American Life  study that indicates that "The percentage of internet users who use search engines on a typical day has been steadily rising from about one-third of all users in 2002, to a new high of just under onehalf (49%)."  Click here for the PDF version of the Pew report.

  • Featured Safari Tech Book Online: Slide:ology: The Art and Science of Creating Great Presentations, by Nancy Duarte. "Presentation software is one of the few tools that requires professionals to think visually on an almost daily basis. But unlike verbal skills, effective visual expression is not easy, natural, or actively taught in schools or business training programs. slide:ology fills that void. Written by Nancy Duarte, President and CEO of Duarte Design, the firm that created the presentation for Al Gore's Oscar-winning film, An Inconvenient Truth, this book is full of practical approaches to visual story development that can be applied by anyone. The book combines conceptual thinking and inspirational design, with insightful case studies from the world's leading brands."  Palomar maintains a subscription to Tech Books Online, and the books can be accessed from any computer on the campus network without as login, or with your Palomar login and password from anywhere in the world.  Click here for more information about off-campus access.

Training Opportunities

  • Academic Technology Workshops
  • The Academic Technology training schedule for fall 2008 has been published and is available on the web.
     
  • We will be conducting the following workshops over the next two weeks:
     
    • On Thursday, Aug.21, 3-5pm (part-time faculty pre-plenary training) in room LL-109 Chris Norcross will be presenting Blackboard Essentials.
       
    • Also on Thursday, Aug. 21, 3-5pm in room LL-104 David Gray will be presenting The Blackboard 8 Grade Center.
       
    • Also, in the evening of Aug. 21 as a part-time faculty breakout session Terry Gray will be presnting "What's New in Academic Technology" from 7:15-9pm in room LL-109.
       
    • On Friday, Aug. 22 for the full-time faculty plenary breakout Terry Gray will be once again presenting "What's New in Academic Technology" in room LL-109.
       
    • On Friday, Aug. 29 from 10am-12pm David Gray will be conducting a workshop on "The Blackboard 8 Grade Center."
       
  • Elluminate Training
    • Elluminate is our new econferencing system.  There are many excellent training resources available through the Elluminate training center.  Live, instructor led training seminars--conducted through the Elluminate interface--occur regularly and may be scheduled through their web site.

The Blackboard Feature of the Week - David Gray.

Dude, Where’s My Gradebook?

Now that everyone’s back and ready for Fall, it’s time to pull out the old “Common Pre-Semester Blackboard Tasks” list, covering such topics as course copy, date/time updates, and that most significant of Blackboard tasks: Making your course available to students. (Recall that, until the instructor manually makes the course available, students are unable to access the Blackboard course site.) For those who have been away for the summer, please take note that in late June the Blackboard system was upgraded to version 8, which added some functionality and completely changed the way grades are handled in Blackboard.

Did everyone catch that last bit? The Gradebook in Blackboard is no more. A new (and completely different) Grade Center has replaced the grade functionality within your Blackboard courses. We have created a “What’s New” Grade Center write-up, detailing many of the common tasks that must be done differently in the Grade Center compared to how they were done in the old Gradebook.

Technically, both those items have been posted before, since we’ve been talking about the Grade Center since February and the Pre-Semester Tasks list comes up… every start of the semester. To make sure everyone has something new to work with though, there is also a detailed instruction sheet on how to include Extra Credit columns in the new Grade Center. The process is a bit different from what was required in the Gradebook, but was far too long to include in the What’s New guide.

For anyone interested in on-campus training on using the Blackboard Grade Center, there is a two-hour workshop (cleverly named “Using the Blackboard Grade Center”) being offered on Thursday, August 21st from 3 until 5 p.m. in room LL-104, and a repeat of that workshop again on Friday, August 29th from 10 a.m. until noon, also in LL-104. Contact the Professional Development office to sign up!

Oh, and did I mention that the Gradebook is gone?

Resources


 
Listen to this segment only [mp3 - play time = 8:50]
 
See the index of Dave's previous "Blackboard Feature of the Week" segments.

Teaching with Technology - Dr. Haydn Davis

Online Teaching Conferences - Report 2:  Beginning the Semester Well

Of the four conferences I attended this year (2007-2008) some or most of the presentations focused on online teaching and learning. Every institution represented at these conferences were heavily invested in providing their students with a quality online learning experience. In this second report about useful or interesting ideas I picked up from the conferences, I would like to discuss some ways the online instructor can make it more likely the semester will start out well.

As all of us who teach online know, the first couple of weeks or so are extremely influential in determining the outcome of the online class. While this is true for on-campus classes as well, I think the way a class begins is even more critical in the online world. Therefore, let me present some of the tips and suggestions I picked up from recent conferences, along with some helpful links.

Is Your Online Course Ready For Prime Time?

This was the question Dr. Andrea Henne posed at a recent @One sponsored conference. She cited problems online students encounter more frequently than they should such as:

  • Students log into the online class but there is no welcome message and it's unclear what to do first;
  • students click on the syllabus link and the link requires them to open up a Word document which can be problematic on some computers, even worse, the syllabus has last semester's date;
  • students directed to URLs in the class discover Page Not Found messages;
  • the first chapter quiz states that it is "not available."

To address these and other possible problems, Dr. Henne presented a Course Readiness Checklist (see Resources section below for the document) to help instructors ensure that their courses are in fact ready for prime time. This checklist is similar to others that I've reported on in the past such as the Quality Matters rubric but this one seemed more direct and easy to use than some of the others. The checklist is divided into seven main areas:

1. Instructional Design,
2. Navigation,
3. Pedagogical Effectiveness,
4. Accessibility and Usability,
5. Copyright Compliance,
6. Technology, and
7. Schedule.

The checklist is best used as a formative evaluation instrument that allows an instructor to compare his or her class to a recognized set of criteria that define a "good" online class.

Creative Use Of A Blackboard Tool

Dr. Kathy Grove in the Palomar Behavioral Sciences Department wanted to provide her students with a group of readings. But it was important that the students assimilated some course information first. So, to ensure that happened, she used Blackboard's Adaptive Release tool. What she did was to place all the readings in a folder called Readings and then created a quiz that would test students' knowledge of the information she wanted them to learn before accessing the readings. Then, here's the critical part - she set it up so that students had to score 18 or higher on the quiz before the readings folder would become visible. Students could take the quiz as many times as they needed to but the readings folder remained hidden to them until had achieved a score of 18, only then did the readings folder become available. It's easy to see many possible applications of this general approach.

F2F Classes: Using Clickers To Break The Ice

Most faculty have their favorite ice-breaker activities that they use at the beginning of the semester to get students to open up and to set the stage for an interactive class. Since this podcast series is about using technology I'll mention one idea that has worked really well for me and others who have tried it. At the first class I pass out a clicker (the small personal response units we check out at the Academic Technology Resource Center) to each student. The hand held units are very easy to use and allow students to vote or indicate their opinion about questions posed by the instructor. Since the students' answers, which are displayed in the front from the class data projector, are anonymous, students don't hesitate to record their opinions. Contrast this with posing a question in class and asking for students to vote by raising their hands - most, at least early on, won't. While all sorts of questions can be used to elicit student responses, I have found that topical or controversial issues produce the best animated discussion. I have included a few questions I've used with good success in the resources section of this podcast. Once students record their opinion, I display the results for all of us to see and, once students see that others have the same opinion as themselves, a fuller discussion of the topics becomes much easier. Students have consistently told me that they have enjoyed being able to use the clickers to express their opinion and that it made voicing their views much less threatening. Instructors have used the clicker technology throughout the semester for all sorts of purposes and those who use the clickers consistently have reported good results.

Resources

Listen to this segment only [mp3 - play time = 13:27]
 
See the index of Haydn's previous "Teaching with Technology" segments.

Tech-Talk-Topic - Terry Gray

What's New in Academic Technology for Fall 2008

It's time for the annual laundry list of new features, products and services from the Academic Technology Resource Center as you prepare for the Fall semester.

Blackboard

We begin with the update to Blackboard and new features in Blackboard.

  • Blackboard Grade Center - a new, Excel-like interface that gives professors many more abilities to work with student grades.
  • Blackboard peer review - a new critical thinking tool that permits peer review of student work.
  • Blackboard Timeline Tool - enables the ability to create simple timelines in a Blackboard content area.
  • StudyMate Class Server - a simpler version of StudyMate (a tool used to create Flash-based learning tools and activities) adapted for Blackboard that permits groups to build class-project learning activities together.
  • TurnItIn - a new interface to the TurnItIn anti-plagiarism service which, at Palomar, is deployed through the Blackboard system.

In addition to the new features, we have a new simplified web interface to Blackboard.  Click here to access it. 

Note especially the new, integrated help ticketing system (featuring our new system administrator, YouCan the Toucan, pictured at left).  The primary means of obtaining technical assistance with Blackboard, or any Academic Technology issue, for that matter, is now through this help system.  Click here to access the help system.  We are building an extensive Knowledge Base into the system, and it might be worthwhile to search it first, before submitting a help ticket.  We will address technical support requests received in the following order:

  • First: Requests via the help ticketing system;
  • second: requests received via email to atrc@palomar.edu;
  • third: requests received by phone or voice mail (760-744-1150 ext. 2862).

For the promptest response, therefore, and to assist us in building a complete knowledge base, please submit help requests via the new help ticketing system.

StudyMate and Respondus

We also have new versions of StudyMate Author (a tool that permits creation of ten different Flash-based learning activities, such as flash cards, fill-in-the-blank and matching activities, multiple choice quizzes, crossword puzzles and quiz games) and Respondus (a test creation tool for Blackboard).  If you have a currently installed version of StudyMate or Respondus, you will need to re-license it for use during the current academic year.  Click here to download the program (login required), here to find out more.

CPS (Classroom Performance System = "clickers")

We have purchased 42 new radio frequency "clickers" to add to the 64 we already own and check out for faculty use.  The clickers are a great way to engage students in classroom discussions and verify teaching success by polling students in a fun and interesting way on the fly.  Click here to find out more about the clickers, download the software and access CPS resources (login requried), or here to get general information from eInstruction.

Hardware for Checkout

Audio recorders.  We have new Olympus WS311M Digital Audio recorders for semester-length checkout, along with Olympus ME-15 microphones.  We have developed several resources to help you with using these devices:

Click here to apply to checkout a WS311 audio recorder.

Video cameras.  New this semester we have several Flip video cameras which can be checked out by faculty members for their own or for student projects.  Check out is for one week with a one week renewal period if necessary.  Cameras can be checked out at the lab help desk, room LL-103 on the ground floor of the library on the San Marcos campus.  For more information, contact Terry Gray, tgray@palomar.edu, phone ext. 2877.

Video Streaming Services

The TEACH Act modified the US copyright laws to harmonize the rights of distance education teachers with classroom teachers, generally with respect to displaying media (audio or video).  If you want us to stream media for your class, we have a new TEACH Act checklist procedure which must be followed with requests for creation of streaming media content (either audio or video).  Click here to read the general TEACH Act guidelines, or here for our list of copyright informational resources.

New also this semester is the video window size at which we are encoding.  Video streams now will contain a near-DVD quality 640x480 windows (the same size used for iTunes movies).  This improved resolution yields a much more satisfactory viewer experience for streamed videos.

Captured Video on DVD

If you do not wish to play video over the web, but want a custom DVD made of various snippets of video for classroom use, we can do this also.  Contact Terry Gray for more information.

Training

Click here for our Fall 2008 schedule of technology training workshops

This semester, in addition to traditional workshops, we are offering:

Our other training resources include

Subscribe to our newsletter from the ATRC homepage.

Computer Lab Improvements

We have all new computers (146 of them) in the Academic Technology Resource Center computer labs on the ground floor of the San Marcos Campus Library.  We maintain two 30-workstation classroom labs in rooms LL-104 and LL-109, and a large, student-only lab in LL-103.  The computers are Dell Optiplex 755, with 4GB RAM and 19" LCD monitors.  We also have 30 new Dell Latitude D830 laptops, also with 4GB RAM available for delivery to classrooms or checkout to students in our mobile, wireless labs.  Click here for more information on our computer labs, including checkout of the mobile, wireless labs.

New this semester is a policy change:  The labs on the ground floor of the library are for students only.  Public patrons will be directed to use the computers available on the second floor of the library.

New also this semester is an account-based pay-for-print system.  It is the same GoPrint printing solution that we have had in place over the last year, but we no longer will be using a cash machine attached to the printer release station, but rather are asking students to add value to individual accounts at a GoPrint "Add Value Station" located near the entrance of room LL-109.  The "Add Value Station" requires login using standard student account information (the same login students use at eServices and Blackboard), as does the printer release station.  The "Add Value Station" accepts only bills ($1, $5, or $10), and does not make change.

Listen to this segment only [mp3 - play time = 10:40]
 
See an index of previous "Tech Talk Topics" segments.

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