The Blackboard Learning System is used by Palomar College to manage most of our online and technology enhanced classes.  This page contains links that describe the Blackboard system and directs users to help resources.

About Blackboard

Update/version history:  On June 20-21 of 2008 we updated to version 8 of Blackboard.  Click here to access the Blackboard System.  For those who wish to experiment with Blackboard without using the production system, login to the Blackboard Sandbox environment.

Resources:  For general information about Blackboard, check our "About Blackboard" page.  For those completely new to Blackboard, our FAQ page might be useful.  To keep up with new developments in Blackboard:

Subscribe to our RSS feed
Subscribe to our podcast
  Bb@Palomar podcast
Use one of these resources to get help: RSS Help,  Podcast Help.

For previous news and podcasts, use our News Index and Podcast Index.  For the "Blackboard Feature of the Week" series, use the Feature Index.  For an index to the Blackboard @ Palomar podcast, click here.

  We have created a series of screen videos (flash player required) titled "Teaching with Blackboard" that explain various basic procedures in Blackboard and serve as a good introduction to the skills required to manage a Blackboard course site.  Click here to access them.

Getting Help

Faculty Help

• Teaching with Blackboard how-to screen videos
• Blackboard faculty portal page
• Blackboard help system - submit a help request ticket, download files or read knowledge base articles
• Send email to Blackboard technical support:  onlineclasses@palomar.edu.
• Call Blackboard technical support at (760) 744-1150 ext. 2862, M-F, 7am-5pm.
• Blackboard training workshops
  • General training schedule

• Call Haydn Davis, the Academic Technology Coordinator:  (760) 744-1150 ext. 2341 (M-F 8am-4pm)

Student Help

• Blackboard student portal page
• Blackboard help system - submit a help request ticket, download files or read knowledge base articles
• Send email to Blackboard technical support:  onlineclasses@palomar.edu.
• Call Blackboard technical support at (760) 744-1150 ext. 2862, M-F, 7am-5pm.
• "Are you ready to be an online student?" web site
• Palomar College student email help (phone ext. 3143)
• Enrollment or Admissions problems (phone ext. 2164)

General Technical Support

• For general computer support issues at Palomar College call the information services helpdesk at (760)-744-1150 ext. 2140, or helpdesk@palomar.edu.

• Academic Technology Help system - for issues with Blackboard, streaming media, web authoring, computer labs, etc.

• Call for help: (760) 744-1150 ext. 2862 (M-F 7am-5pm)

• Email help: onlineclasses@palomar.edu

  Related References

• Blackboard.com

David Gray

Shay Phillips

 

Chris Norcross

 

YouCan the Toucan,
our latest technical advisor,
nicknamed "TechCan"
by the gentlemen above

 

Service

David Gray, primary Blackboard administrator and Shay Phillips and Chris Norcross, alternate Blackboard administrators, Youcan "TechCan" Toucan, technical advisor.