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ATRC Podcast Notes

Podcast for January 23, 2009 - Episode 98

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Play time 55 minutes  - Program Notes

 

"We are more ready to try the untried when what we do is inconsequential. Hence the fact that many inventions had their birth as toys."  ~Eric Hoffer

On the show: We have removed course quotas in Blackboard; Palomar's accreditation report is now available; Whitehouse.gov has changed hands; in the latest sign of a slumping economy Google, even Google, is laying off employees; New York is administering online sales taxes; the digital TV switchover date is February 17, but are we ready?; GIMP is a free photoshop-like graphics editor; MERLOT is making a call for presentations; Windows 7 beta is available for download; we feature a tech book online on Excel dynamic charts.  David will describe how to get help with common technical problems in his Blackboard feature this week; Haydn will bring you "Tips for Starting the Semester Right"; and my Tech Talk Topic this week will be about a remarkable free program for PC and Mac called "Jing".

Technology News Briefs

  • Last podcast/newsletter we announced we were applying a 250MB quota on each Blackboard course.  This podcast/newsletter we are announcing that we are removing that quota.  We made discoveries about the Blackboard quota system that we could not have known had it not been applied to live data, and decided on balance that it created more problems than it solved.  It is, consequently, no more.  The fact remains, however, that archives of courses larger than 250MB cannot be restored to the system.  We will be running periodic reports on course sizes and communicate with faculty members whose courses are approaching that limit to assist them with reducing the size of their courses or, at least, to advise them that their archives will not work and help them in developing alternative backup strategies.  Steps faculty members can take include storing large files in their web space and linking to them through Blackboard (if these files can be stored publicly), optimizing photos, especially photos embedded in PowerPoint, eliminating unused materials imported via publisher course cartridges, optimizing the size of PDF files, especially scanned PDF documents.  If you have questions, contact Academic Technology.
     
  • The 2009 Accreditation report is now available at the accreditation web site.  Congratulations to those who participated in this important self-study, led by VP Cuaron and especially to Glynda Knighten who supported the effort of all the writing teams.  The accreditation site visit will occur the week of March 9, 2009.
     
  • For only the second time in US history the Whitehouse.gov web site has changed hands.  The new web site features a large picture of the new president, with links to a blog (the previous president did not blog) and the new national agenda. 
     
  • Google announced this week that even they have been affected by the grim economic times, and that some engineers (around 100) will be reassigned or laid off.  This only matters because four Google products are going to be discontinued, the most useful being Google Notebook.  The other discontinued products are Google Video (most people did not know it even exists in parallel with YouTube), Jaiku (microblogging, like Tweeter) and Dodgeball (cell phone social networking) (ars technica).
     
  • The state government in New York, eager to retard financial recovery, it seems, have required sales tax to be collected on online sales made to New York residents, even if the retailer has no physical presence in New York.  The law, called the "Amazon tax", became effective in 2008 and has survived two lawsuits.  Appeals will continue, but certain retailers, Amazon and Overstock.com are currently being required to collect sales taxes for sales in that state (ars technica).
     
  • National digital TV switchover day is February 17--unless the pols are persuaded to delay it.  The Nielsen company [PDF] has found that 5.7% of US households (n=6.5 million) are "completely unready" for the transition to digital broadcasting and will be unable to receive any full power broadcasts after the switch.  The federal program to provide $40 to the purchase of a converter box ran out of money early this month.  For more information, see the federal government's DTV transition web site.
     
  • If you are looking for a program with the power of Photoshop, but don't want to pay Photoshop prices, try the free GIMP (GNU Image Manipulation Program).  "GIMP is a freely distributed program for such tasks as photo retouching, image composition and image authoring.  It can be used as a simple paint program, an expert quality photo retouching program, an online batch processing system, a mass production image renderer, an image format converter, etc.  GIMP is expandable and extensible. It is designed to be augmented with plug-ins and extensions to do just about anything. The advanced scripting interface allows everything from the simplest task to the most complex image manipulation procedures to be easily scripted"  (see the ars technica review of GIMP for more).
     
  • MERLOT has made a call for proposals for the upcoming "Teaching and Learning in a Networked World" conference to be held in San Jose, California in August, 2009.  "MERLOT is a leading edge, user-centered, searchable collection of peer reviewed and selected higher education, online learning materials, catalogued by registered members and a set of faculty development support services. MERLOT's vision is to be a premiere online community where faculty, staff, and students from around the world share their learning materials and pedagogy."
     
  • A release date for Windows 7 is complete speculation at this point, but the beta is available for download now.  [Note:  Do not install the Windows 7 beta on Palomar College production computers.]  Microsoft has announced a 3-year development cycle for the new windows, which will contain evolutionary improvements to Windows Vista.  To find out more, click here for an early overview, here for sneak preview videos, and here for the Windows 7 blog.
     
  • Featured Safari Tech Book Online: Create Dynamic Charts in Microsoft® Office Excel® 2007 and Beyond by Reinhold Scheck. "Extend your Excel 2007 skills, and create dynamic charts that present information more effectively - no programming required! Explore a new world of possibilities - first, by learning the fundamental design and communication principles for creating impressive charts."   Palomar maintains a subscription to Tech Books Online, and the books can be accessed from any computer on the campus network without as login, or with your Palomar login and password from anywhere in the world.  Click here for more information about off-campus access.

Training Opportunities - the next two weeks

  • Academic Technology Workshops
    • The Academic Technology training schedule has been published for the spring 2009 semester.  Click here for the schedule, and here for the training description page.  New this spring will be four "technology fridays" where a topic will be pursued by a limited number of participants (15) in depth for six hours (including an hour for lunch, which will be provided free).  Those interested in technology fridays are encouraged to sign-up early, since seating and lunch reservations are limited.

      Upcoming in-person workshops include:
    • In addition, we have developed a set of self-paced, online workshops on various technology essentials topics in the Academic Technology Training Blackboard course.  All faculty and staff members are pre-enrolled in this course.  You will find it in the My Courses area when you login to Blackboard under the "Courses in which you are enrolled" section.
       
    • We have also developed (or linked to) sets of screen videos that teach how to use the features of the various technology tools available to faculty members through Blackboard:
       

Blackboard Feature of the Week - David Gray

Cirque du Soutien

Folks contact us for support all the time, but often we aren’t actually able to solve their problems. It’s not that we don’t wish to, but that we cannot. There are several different offices at Palomar that you can contact for support, and who can help depends not just on what you are having trouble with but who you are.

Here are some of the common support issues that arise, and what to do:

Problem: A student is unable to log into Blackboard, who enrolled in classes less than an hour ago.
Solution:
Wait until an hour has passed before trying to log into Blackboard. The data integration process takes time.

Problem: A student is unable to log into Blackboard, although they have been able to in the past.
Solution: Go and reset the account password, which is done in eServices.

Problem: A student logs into Blackboard, but the class they just enrolled in does not show up on their list of courses in Blackboard.
Solution:
Wait until an hour has passed. The data integration process takes time.

Problem: A student logs into Blackboard and sees a listing for their course, but it is marked as Unavailable.
Solution: Contact the instructor of the course and let her know that the course isn’t available for students to use.

Problem: A faculty member logs into Blackboard, but only sees courses for the current semester and has no Control Panel when accessing the course sites.
Solution: Log out, and log in with your instructor account. Faculty do have two accounts, and logging in with a username of the nine-digit ID number will only allow student access. The username based around their name (typically the first initial and last name) should be used to function as an instructor in Blackboard.

Problem: A student wants to enroll in a class, or has an add code and wants to add a class.
Solution: Go use the eServices system to enroll. Just be aware that the new enrollment will take a while to show up in Blackboard.

Problem: A faculty member wants email from Blackboard to go to a different email address.
Solution: Contact Human Resources. The only way to have your Blackboard email address changed is to contact HR and tell them what you want it changed to. This is true for both your instructor and student accounts, and those can be set to direct email to different addresses.

Problem: A student wants email from Blackboard to go to a different email address.
Solution: Change the email address listed in eServices. Just be aware that it will take up to an hour before the change is applied to Blackboard.

Problem: A student wants to know if they should take an online class.
Solution: There is a web site that can help students self-evaluate and see if they are ready to take an online class. However, it may also be wise to contact an academic counselor and discuss the matter. Online classes are not a good fit for everyone, so careful consideration is indicated.

Problem: A student is having problems using their student Palomar email address.
Solution: Contact the Enrollment Services Help Line by phone at 760-744-1150 ext. 3143, or the Financial Aid Office by email at finaid@palomar.edu. These two offices handle technical support for the Palomar student email system.

Problem: A faculty member is having problems using their Palomar email address.
Solution: Contact the Information Services Helpdesk by phone at 760-744-1150 ext. 2140 or by email at helpdesk@palomar.edu.

Of course people are always welcome to ask us for support, either by opening a support ticket, by emailing us at atrc@palomar.edu, or by phoning us at 760-744-1150 ext. 2862. Just be aware that we may have to refer you to someone else.

Listen to this segment only [mp3 - play time = 14:27]
 
See the index of Dave's previous "Blackboard Feature of the Week" segments.

Teaching with Technology - Dr. Haydn Davis

Some Ideas For Getting The Semester Off To A Good Start (With Technology)

Tip #1: Try it first!

If you plan to use any type of technology in your on-campus classroom, be sure you get into the classroom before your class begins. ideally, you’ll be able to get into the classroom a few days before your first class to make sure everything works as you expect. For instance, make sure you know how to turn on the overhead projector, change the output between video and computer, and so on. Most classrooms have a control unit on the wall that allows you to change the settings to display either the computer output or a DVD or VCR output.

Of course you’ll need to make sure the classroom computer has all the software you need (and the correct version). For example, if you have developed Power Point 2007 slides you’ll need to be sure that version of Power Point is on the computer you’ll be using, otherwise you’ll need to save your Power Point file in 2003 format.

If you plan to use specialized programs or devices you’ll need to actually try them first (without students watching your every move) to make sure it all works. For example, if you plan to use the Clickers in your classroom you may need to download the latest version of that software.

Tip #2: Play music

A nice change of pace is to begin each class by playing a song (while students are settling down and you are getting your materials together). Then, when you stop the music, it is a clear signal that class is starting. You can make it more interactive by asking students to identify the song and artist. If the song relates to the day’s topic, it’s even better and seeing if anyone could articulate the connection between the song and the lecture topic could provide an interesting transition to the lecture.

Tip #3: Take their photo

Students are impressed and pleased when we remember their names. An easy way to do this is to take photos of students and make sure you have a list of names that corresponds to the photos. Then, if you bring it to class on a regular basis to review or take attendance with, you’ll begin to learn the names. Even more impressive is to get the photo and names list, study it over a weekend, say, and surprise the class by recognizing them by name. Palomar has an official photographer who might be able to do this for you, Elaine Armstrong in Academic Technology might as well. Or, it easy enough to simply spend 5-10 minutes in class to do it yourself with a digital camera.

Tip #4: Show short video clips

If you take an hour to so to go to You Tube and do a search for topics you will be lecturing about, you will come up with a lot of video clips. True, most will be worthless but some will be useful, even provocative. When you find them save them to your You Tube “Favorites” folder and show them in class. Alternatively, you can give students extra credit for finding some good, course-relevant video clips.

Showing a short Comedy Central clip can be a nice break in a long lecture.

Tip #5: Students can sync with Facebook

The reality is that many of our students spend a lot of time on Facebook. Now, you can point out to them that they can sync their Blackboard course with Facebook. After doing this they will be alerted, while in Facebook, about any changes in their Blackboard class. Maybe it’s wishful thinking but maybe some students then will be motivated to go into their Blackboard course.

Listen to this segment only [mp3 - play time = 11:59]
 
See the index of Haydn's previous "Teaching with Technology" segments.

Tech-Talk-Topic - Terry Gray

Jing

Jing is a free, downloadable program from TechSmith for Mac and PC that allows you to a) "Snap a picture of your screen" (or any part of it); or b) "Record video of onscreen actions"; and then c) Share what you have captured instantly over the web, email, IM, even custom uploads to Flickr, your own FTP server, including faculty.palomar.edu.  Jing is great.  It is so easy to use that the technology becomes almost transparent.  After you get used to it, you will think of all sorts of academic--and other--uses for Jing.  Basically, it replaces the need to type a long set of instructions when describing how to do something on a computer.  Here's how it works.

After you download and install Jing, the "Jing Sun" will appear at the top of your screen (or the upper right, on a Mac).  Roll your mouse over the Jing "sun" and it will grow three little rays that are the interface to the program.

You don't have to use the Jing sun to access Jing features.  You can define a hotkey that activates it instead, but you will soon learn to love the convenience of the sun.

To make a capture, click the crosshairs icon.  A set of guides will appear on your screen.  Adjust the guides to capture the portion of the screen you want to capture and release your mouse button.  When you do, the Jing capture dialog will appear beneath the screen area you have defined.  Jing will tell you how much of the screen you have chosen to capture (by giving you width and height dimensions in pixels) and will await your command:

If you are capturing a screen image for inclusion in a blog or a Blackboard content frame, it is a good idea to make it no larger than 550px wide so that users will not have to scroll horizontally to see it all.

If you elect to capture a static screen image, as soon as you click the capture icon the image will appear in the Jing screen capture editor.  You may now annotate it with arrows, text, frames or highlighter.  By default the capture is named by date/time it was taken, but this can be changed to whatever you wish.

You can have up to 8 output buttons.  By default, you will get the following:

  Upload capture to screencast.com.  You will get an automatic--and free--2GB of storage space on TechSmith's screencast.com web site to store your Jing captures.  If you choose this option, Jing will return a URL after you captutre that you can paste into a web page, a blog entry, an IM client, or an email in order to share your capture with anyone you wish.

  Save your Jing capture to your file system.  Jing will save static graphics in png format.

  Copy your Jing capture to the clipboard--that invisible area of computer memory where an object is stored, ready to be pasted into some application like a Word document, an email form, a web page, what have you.

  Cancel the capture operation.

  Configure your Jing buttons.

If you click the configure icon, you will be permitted to add FTP buttons, which can contain custom embed code for static images and videos both, a Flickr button for static images, and, if you purchase Jing Pro ($14.95 per year) a direct to YouTube upload button for video images.

When getting started with Jing, stick with the defaults until you have time to go through the outstanding Jing online manual (constructed of brief Jing videos and to-the-point textual descriptions) which will teach you how to configure custom buttons.

When you capture a static image, and choose to upload to screencast.com, you will see a brief upload dialog appear, and then the message that your capture has been uploaded and the link is ready to paste into whatever application you wish.

To really get the idea, click here for a Jing screencast that explains the steps to taking your first screen capture.

If a static image is good, a screen video is better when there are a series of steps to perform.  Consider this one, for example, which I saved to screencast.com.

http://screencast.com/t/2fVyQjl2id

You can just as easily get custom embed code from Jing to use with a local ftp server, like faculty.palomar.edu.  Here is a video embedded from that source.

If you spring for the $14.95 and purchase Jing Pro, you will also be able to create a direct upload to YouTube button, which will upload to your YouTube account area. 

Newsletter readers will have to click the following link to see the video at YouTube:

http://www.youtube.com/watch?v=RfH2mKVZ0-c

Jing passes your YouTube login credentials silently behind the scenes, so the whole operation happens seamlessly.  Jing Pro also gives you the ability to save in a new format.  Standard Jing, which is free, saves video in SWF format, shockwave flash format, the very familiar web-video format we see every day.  Jing Pro permits saving videos in the higher quality H.264 format.  This format excels at high-motion video, so if you were trying to record part of a very fast moving video game, for example, this format would be ideal.

Note that you are limited to 5 minutes of video screen capture.

The Jing history button retains links to your videos indefinitely.  When you finally delete them from the history button, they are also deleted on the source, whether it be your file system, an ftp server, YouTube, Flickr, whatever.  The settings button permits access to all the program options, though there aren't many.  Jing is incredibly easy to use and trouble free.

Jing incorporates parts of two for-pay Techsmith products which have become industry standards:  SnagIt, a screen capture program, and Camtasia, a screen video program.  It will probably do everything you want, however, and has the enormous advantage of being free.  See the Jing help center, itself a model of clarity that uses Jing to explain things, and also the Jing blog for much more information.

Listen to this segment only [mp3 - play time = 8:16]
 
See an index of previous "Tech Talk Topics" segments.

Music

The music for today's show was provided by Magnatune.com, and is used through their Creative Commons license for podcasts.  Today's featured album was "The Four Seasons by Vivaldi" performed by American Baroque.  We featured this one last time also.  This week we used only tracks from Winter.

 

"By all means marry; if you get a good wife, you'll be happy. If you get a bad one, you'll become a philosopher."  ~ Socrates

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