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ATRC Podcast Notes

Podcast for January 9, 2009 - Episode 97

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Play time 59 minutes  - Program Notes

 

"I like long walks, especially when they are taken by people who annoy me."  ~Noel Coward

On the show: Blackboard has been upgraded at Palomar; Google releases Picasa for Mac; tech layoffs around the industry continue; Roku adds Amazon; MacWorld and CES both happened this week, to no great fanfare; the 30GB Zune catastrophe was fixed; there are a few words we just shouldn't use any more; and our Tech Book recommendation is a Visual guide to Dreamweaver CS4.  David will discuss the new Blackboard course quotas in his Blackboard feature this week; Haydn will discuss "Online Human Touch"; and my Tech Talk Topic this week concerns a Firefox extension known as "Hyperwords".

Technology News Briefs

  • Blackboard has been upgraded to Service Pack 3 of version 8.  We should now see faster performance in the Grade Center and can now use Firefox to upload files, both problems that were fixed in the upgrade.  In addition we have added Learning Objects Campus Pack to the system, tools which allow for faculty and student blogs, wikis, podcasts, web authoring, and indexed content search.
     
  • We have placed a 250MB course quota on all Blackboard courses.  If you suddenly start receiving an email alert from the Blackboard system stating that you are over quota, or a "soft" alert, saying that you are over 200MB but not yet at the quota limit of 250MB, please contact Blackboard technical support at atrc@palomar.edu, or call (760) 744-1150 ext. 2862.  Our technicians will work with you to reduce the size of your courses or otherwise resolve the issue for you.
     
  • Google announced the release of Picasa for the Mac.  Picasa is free software that helps Mac users easily organize their photos in one place, edit pictures, and share them online with friends, family, and the world.  Click here for the details.
     
  • The World Tech Layoff Report:  Microsoft will be laying off about 15,000 employees (17%)on January 15 (bink).  They join Western Digital (2,500), Sun (6,000) ,  Sony (16,000), AT&T (12,000), HP (24,600), Lenovo (2,500) and many other tech firms in a contraction that is being echoed in all fields across the economy.
     
  • Streaming delivery of feature films took another huge leap this week with the announcement from Amazon that Amazon Video On Demand will now be available on Roku players, that $99 set top appliance that many have purchased solely for the purpose of streaming their NetFlix Watch Instantly queue.  The Amazon On Demand catalog has 40,000 titles (Amazon press release).
     
  • MacWorld occurred this week; sans the traditional Steve Jobs keynote.  In fact, this will be the last MacWorld that Apple will be participating in.  The news?  Nothing very spectacular:  DRM free music at a premium through iTunes; an updated 17" MacBook Pro; and new versions of iLife, iWork, and FileMaker Pro (ars technica MacWorld page).  Small potatoes by MacWorld standards.
     
  • Not to forget the world of gadgets, the Consumer Electronics Show also occurred this week, though much scaled down from previous years.  Along with all the new gadget announcements, the big news was the keynote by Steve Ballmer, CEO of Microsoft, who was there to pitch Windows 7, the next iteration of the Microsoft operating system due out November of this year and is, Ballmer insists, on schedule.  Click here for the video (all hour and 22 of it, if you can stand it).    Windows 7 is available in Beta, but it should not be installed on Palomar College computers  (ars technica CES page | CNet Gadget Extravaganza page).
     
  • File under "Aren't You Glad You Bought a Zune":  After the first of the year, owners of 30GB Zunes couldn't help but notice that their devices no longer worked.  They locked up, rebooted themselves, and then froze, not to be thawed again--until now.  The problem, according to Microsoft, is caused by the older Zunes internal calendar's inability to handle leap years properly.  they have now posted a fix at the Zune support site.
     
  • Each year Lake Superior State University (!?) publishes a "List of Words to Be Banished from the Queen's English for Mis-use, Over-use and General Uselessness".  Our favorite winners this year:
    • Green
    • Carbon Footprint
    • Maverick (remember "lockbox" from the 2000 campaign?)
    • Bailout
    • Wall Street/Main Street
    • -monkey, used as a suffix, as in "tech-monkey" or "love-monkey" or "word-monkey"
    • Iconic
    • Not So Much
      Get the details at the LSSU web site.
       
  • Featured Safari Tech Book Online: Creating a Web Site in Dreamweaver CS4: Visual QuickProject Guide by Nolan Hester.  "Dreamweaver has been the tool of choice for professional Web site designers for years. And since it became part of the Adobe Creative Suite, even more users, including beginning Web designers, have turned to it to start creating Web sites. This book is for those beginners—all the people who are itching to design their very first Web site but don’t want to learn every last Dreamweaver feature to do so."   Palomar maintains a subscription to Tech Books Online, and the books can be accessed from any computer on the campus network without as login, or with your Palomar login and password from anywhere in the world.  Click here for more information about off-campus access.

Training Opportunities - the next two weeks

  • Academic Technology Workshops
    • The Academic Technology training schedule has been published for the spring 2009 semester.  Click here for the schedule, and here for the training description page.  New this spring will be four "technology fridays" where a topic will be pursued by a limited number of participants (15) in depth for six hours (including an hour for lunch, which will be provided free).  Those interested in technology fridays are encouraged to sign-up early, since seating and lunch reservations are limited.

      Our plenary and pre-plenary workshops will occur on January 15, 2009:
      • Blackboard Essentials - a hands-off introduction to Blackboard by Chris Norcross in room P-32 from 3-5pm.
      • The Blackboard 8 Grade Center - a hands-on workshop conducted by David Gray in room LL-109 from 3-5pm.
      • Academic Technology at Palomar College - a show and tell by Dr. Haydn Davis and Terry Gray in room LL-109 from 7:15-9pm.
         
    • In addition, we have developed a set of self-paced, online workshops on various technology essentials topics in the Academic Technology Training Blackboard course.  All faculty and staff members are pre-enrolled in this course.  You will find it in the My Courses area when you login to Blackboard under the "Courses in which you are enrolled" section.
       
    • We have also developed (or linked to) sets of screen videos that teach how to use the features of the various technology tools available to faculty members through Blackboard:
       

Blackboard Feature of the Week - David Gray

Q&A about Q-U-O-T-A

So, you’re using Blackboard, have a good bit of stuff in your course, but all of a sudden you started getting these messages about “Course quota exceeded”. Quota? On Blackboard?

Yes, a quota on your Blackboard course.

Here’s a list of both those questions we’ve already received about quotas, and some questions that we’re anticipating:

Q: Why is there a quota on my Blackboard course?

A: Two main reasons: There is a technical limitation in Blackboard, where if a course is archived, but that archive is over 250 megabytes in size, the course cannot be properly restored; we would be remiss if we didn’t do everything we can to ensure that your archives will work, so are imposing a quota to emphasize this issue. Also, the time our Blackboard system has to be down for maintenance and upgrades is directly related to the amount of data on the system, so finding ways to limit the sheer mass of content held inside the Blackboard courses will allow us to minimize the system down times.

Q: Why are these “Course quota exceeded” emails coming, and why are they so badly written?

A: Sadly, the quota notifications are not customizable in Blackboard. They are automatically sent once a day; we have no control over how often, nor when during the day, those messages go out. The wording of the messages is hard-coded into Blackboard, and there is no way for us to customize that in any way. In fact, there are two different types of messages that go out, but they read almost identically. The first you may see indicates that you have “exceeded the soft quota limit”, which means that you are between the warning limit of 200 MB and the actual quota limit of 250 MB. The other message reads the same except indicates that you have “exceeded the hard quota limit”, that is, you are over the 250 MB limit. Of course, when you contact our techs and start working to diminish the size of your course content, we can also halt the warning messages from being sent.

Q: So, hard limit, soft limit, what’s the difference?

A: The quota “soft limit” defaults to 200 MB, and is really just there so that you should get a message before you hit the hard limit; being in this size range doesn’t have any effect other than to generate the warning message. The quota “hard limit” on a course default to 250 MB, which we picked because of that technical limitation of Blackboard. Courses which are over the “hard limit” will return errors when trying to upload certain kinds of content to the course. If your course is over the hard limit, please get in touch with our Blackboard techs as soon as possible, and we can work with you to get things in your course working again.

Q: What should I do if I’m over the quota limit?

A: If you have more than a couple hundred megabytes of data directly in your Blackboard course, that’s what I would consider “big”. Apart from quota concerns, I’d really recommend talking with our techs to see if we can’t limit the sheer amount of data you have. If you are over the hard limit and being prevented from adding content to your course, get in touch with us at once. We can modify your quota limits for this semester so you can continue uploading needed material, and we can begin working with you to find ways to deal with the file size issues long term. Even something as simple as optimizing the images in PowerPoint presentations may decrease file sizes to a tiny fraction of their original size without changing the appearance of the images at all; there may also be alternate, and possibly better, ways to store some of your material. The possibilities are legion, which is why you should really get in touch with our techs to look at your specific situation.

Q: So, I don’t need to just delete a lot of my content?

A: No. Imposing quotas on Blackboard courses is not intended to limit the way you teach using the system. It is simply the best solution we can find to address some of the technical limitations of Blackboard. Absolute worst case scenario is that we will override your quota, you will keep having a large course site, and you will know that your archives will be useless. (In other words, rather than be ignorant of the situation, it will be business as usual with you in possession of all the facts.)

Q: How do I know how much content is in my course?

A: As you might expect, Blackboard gives us absolutely no tools for analyzing content sizes. However, the good folks at the University of York have developed a Building Block for Blackboard systems, which they freely shared with us, which gives some useful information. To use this tool, go into your Control Panel, and find the “Quota Usage” link in the “Course Tools” area. There are some details on exactly how much content is in your course, but for most people the really meaningful number is the percentage in large colorful text. If green, you’re under the quota hard limit, if red you’re over the limit.

Q: What do I do, if my content is simply never going to be less than 250 MB?

A: Although in the vast majority of cases we will be able to help folks get their content trimmed down to under the quota limit, we realize that certain courses just can’t compress files and trim down data. However, there are some other options available to store the content securely, that will not require the files to be actually in your Blackboard course. Depending on your exact situation, your solutions may vary; get in touch with the techs and we will work with you. Again, the first step will be to bump up your quota limit for this semester, so we’ll have all semester to implement the new way of doing things. This is not something you’ll need to get finished before the students show up, by any means.

Listen to this segment only [mp3 - play time = 17:43]
 
See the index of Dave's previous "Blackboard Feature of the Week" segments.

Teaching with Technology - Dr. Haydn Davis

Online Human Touch

Student enrollment in online classes continues to increase nationwide. But, unfortunately, student attrition is much higher in online classes relative to traditional, on-campus classes.

Drexel University has developed an interesting approach to ensuring that online students don’t drop out. Called the Online Human Touch program. This approach asserts that students are more likely to remain in online courses if they are engaged with the course and if their online learning experience is personalized. While the Drexel program is a comprehensive one that couldn’t be implemented here in its entirety, some important elements could be – and these could make a huge difference in student retention.

Here are some practical ways that student engagement and personalized communication can be integrated into an online class (or an on-campus class to for that matter).

  • Welcome To Students
     
    • the week before the semester begins, make a phone call to each student – while this may seem initially, like a time consuming effort, it really doesn’t have to be: when you reach a phone message it will take maybe 30 seconds or so to welcome the student to your class and if you actually get the student on the phone it probably will only be a minute or two in most cases
       
    • record a welcome message, place it somewhere in your course and link to it from the Announcement area so students will see (and listen) to it when they first enter the class
       
  • Use first names in all correspondence to students
     
  • Create a forum that allows students to introduce themselves to each other – the Drexel program requires students to post audio/voice and text introductions and to respond to at least two classmates during the first week
     
  • Provide individualized feedback
     
    • Drexel University faculty are required to provide individualized comments on all graded assignments – these comments allow students to understand what they have done well and what they need to modify
       
  • Audio/Voice Contact
     
    • consider sending voice emails – you can create one and send it to all students (for example a summary of that week’s activities) or create a personalized one to send to a particular student (for example reminding a student to post to the DB or submit assignments on time or praise for doing something well)
       
    • create brief audio messages regarding such topics as weekly overview of the coming week’s assignments, audio announcements regarding local current events or a movie or TV special that relates to that week’s content, weekly wrap-ups that highlight some main learning objectives and/or that mention – by name – some student contribution, a weekly (or periodic) podcast relevant to the course

Survey data from students enrolled in the Drexel University program that implemented the OHT approach indicated that the online education they received from this program was the same (53%) or higher (39%) quality than on-campus programs.

Listen to this segment only [mp3 - play time = 9:57]
 
See the index of Haydn's previous "Teaching with Technology" segments.

Tech-Talk-Topic - Terry Gray

Hyperwords

The majority of browser users use Internet Explorer because that is what came with their computer and they see no reason to change.  Among this group IE still holds the dominant market share and always will because of Microsoft's OS market monopoly.  But among the tech savvy, things are different.  A higher percentage of this group prefer Firefox, the open source browser from Mozilla, and there are many reasons.  It is faster, better designed, and offers more options than IE. 

One of the main reasons for its popularity among the technoscenti is its implementation of "extensions".  Extensions are little bits of computer code written by third-party programmers that can be installed as part of Firefox in order to extend its capabilities in useful and interesting ways.  Mozilla publishes a web site devoted to extensions, and you can browse there and install as many as you want for free.  What's more, if you don't like what they do, you can easily uninstall them with the extremely intelligent design of Firefox's add-on manager.

Rather than browsing among the hundreds of extensions available, however, or discussing extensions in general, I would like to recommend one I find particularly useful:  Hyperwords.  The product tagline associated with Hyperwords is "Make all web pages smart", and that, it indeed, does.  Since a picture is worth a thousand words, and a video is worth a thousand pictures, take a look at this YouTube video to get the general idea of Hyperwords.  After you grasp the concept, I will discuss some of the not so apparent features that make it a very useful tool indeed.

As you can see from the video, Hyperwords provides search and manipulation tools for any word or set of words on a web page via a pop-up menu or, something the video does not show, a toolbar.  You will find yourself using the toolbar frequently, and when you install Hyperword you are given the choice to replace the standard Firefox Search toolbar with the Hyperword one.  You can even have them both, but once you get used to the Hyperword toolbar you will have no use for the standard search toolbar. 

The basic functions of Hyperwords are exciting enough, and I'm sure you gather the basic idea from watching the video, but to get the maximum from Hyperwords I suggest the following changes from the default installation.

  1. Add your own search engines to the search menu.  While Google is the default, and probably the most commonly used search engine, and other more specialized search engines are categorized under the Search menu, it may be useful to add another category within Search called "Sites" or "Others" or simply use existing categories to place other search engines within the Search structure in Hyperwords.  The easiest way to do this is to go to the Search Engine interface on the web, right-click in the search box, and choose "Add to Hyperwords..." from the pop-up menu.

The Hyperwords Custom Search Command dialog box will appear.  Highlight the category where you wish to place search engine link (you can create your own categories if you wish) give it a shortcut key if you desire, highlight the category and click Add. 

You will be prompted to Restart Firefox for the change to take effect.

Note:  If you are installing the Palomar College electronic database search tools on a laptop you transfer between home and campus, add these searches from home using the proxy server address so that your searches will work from off-campus.  Not all of the databases subscribed to by Palomar will work within Hyperwords, but the OED and JSTOR certainly will.

  1. Turn on the Email Page button to add a one-button tool to the Firefox toolbar that, when clicked, will email the URL of the current page using your email program.  The button looks like this:

Turn it on by clicking the Hyperwords icon in the Hyperwords toolbar and selecting Settings > User Settings:

On the Toolbars tab select "Using Your Email Program" or, alternatively "Using Google Mail" if you prefer.

This makes it easy to quickly send page URLs to friends and colleagues from within Firefox.

  1. Turn on Auto-Content.  This will automatically generate a table of contents for a long web page.  Find this setting on the Other tab of the User Settings dialog:

This will not work on every web page, but for sites with long, verbose articles, Wikipedia for example, it will auto-generate a table of contents for the article that can be accessed by moving the cursor to the far left of the page.

  1. If you are one who likes those little link previews (preview versions of the web page that are linked from the page you are viewing) , you can now get rid of whatever software you are using and turn on link preview in Hyperwords.  You will find this setting on the Other tab also.

  1. If you typically work with another language, you can change the default translation of the program to translate from a language to another by default.  This can be configured on the Localization tab of the Hyperwords User Settings dialog:

Unless you have a reason to see the translated text inline on the page you are viewing, you will want to clear the "Translate in page" checkbox.

Another localization you will find useful is to enter your home and work locations into the Google Map Location field.  If you do, driving directions will be generated without you having to enter these items each time.

My ten favorite Hyperwords uses:

The ability to highlight all the uses of a particular word on a page, and even highlight it.

  1. The ability to highlight a section of text and choose to Email immediately.  When this command is invoked the highlighted text is transferred to an Outlook mail form, along with the URL for the page from which it is taken, along with an appropriate subject line.  All I need to do is address the email and click send.
     
  2. The ability to search the OED for highlighted words via the Palomar College database subscription, without having to go to the library web site or click any other intermediary links.
     
  3. The ability to copy sections of text with links and, additionally, the ability to turn on automatic copying for any highlighted text without having to use Ctrl-C or press any other key to effect the copy operation.
     
  4. The ability to print immediately, with or without printer preferences, any highlighted section of text to any printer, including the Adobe PDF printer.
     
  5. The system of keyboard shortcuts that permit me to highlight a word, and simply press a couple of keys to get to relevant search or reference results.  For example, if I highlight "Pepys" and press r,w on the keyboard I am taken immediately, in a new tab, to the Wikipedia article on Samuel Pepys. 
     
  6. The ability to get a quick thumbnail picture of anyone (or thing) withing the Hyperwords menu by simply hovering over the Google image search (See the thumbnail of Moss Hart and Kitty Carlisle below).  If I want to perform the Google image search, I click.

This sort of in-menu processing is especially useful with conversions too.

  1. The ability to quickly search custom databases by simply adding them to Hyperwords and assigning a shortcut key to them.  I can search the full Time magazine database, for example, by first adding it to Hyperwords (see item 1 above), placing it in the Search>news category, and then going to any web page, highlighting a term, and pressing s,n,t.
     
  2. The Page Info menu (once you turn it on in User Settings) permits a quick Google search of pages linked to the current page.  There are other ways to do this, of course, but this is far the easiest and most convenient.
     
  3. The ability to get tech support from various recognized web resources, like Apple.com, ZDNet, Wired, etc. through the built-in Search>tech functionality.
     
  4. The best thing about Hyperwords?:  It's free.
Listen to this segment only [mp3 - play time = 11:07]
 
See an index of previous "Tech Talk Topics" segments.

Music

The music for today's show was provided by Magnatune.com, and is used through their Creative Commons license for podcasts.  Today's featured album was "The Four Seasons by Vivaldi" performed by American Baroque.  "Founded in San Francisco in 1986, American Baroque brings together some of America's most accomplished and exciting baroque instrumentalists, with the purpose of defining a new, modern genre for historical instruments."

 

"Stuffed deer heads on walls are bad enough, but it's worse when they are wearing dark glasses and have streamers in their antlers because then you know they were enjoying themselves at a party when they were shot."  ~ Ellen DeGeneres

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