|
Q. |
How do I
reserve the mobile wireless lab for my
class?
|
|
A. |
Fill out and
submit the
Faculty Reservation Form. You will
receive a confirmation email from Academic
Technology with 1 business day. |
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|
Q. |
How far in advance do I
have to reserve the mobile lab?
|
|
A. |
We require 1-week's prior
notice. |
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|
Q. |
Do I have to have special
technical knowledge to use the lab?
|
|
A. |
No. Just basic
computer skills. The ATRC technician
who delivers the mobile lab to your
classroom will hook up the wireless access
point(s) to the network port(s) in your
classroom and verify that network
connectivity works. |
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|
Q. |
What do I do if one or more
of the laptops do not function correctly in
my classroom?
|
|
A. |
Included with the mobile
wireless lab will be an error log for you to
fill out so that the problem can be
resolved. |
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|
Q. |
Can I use my own laptop with the mobile lab
access points?
|
|
A. |
Yes, as long as it has a wireless adapter
that will connect to the access point. |
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|
Q. |
What resources are
available on the laptops?
|
|
A. |
Internet connectivity is
available. Further, all the software
that can be found in the Academic Technology
lab is installed, including the Office 2003
suite, most Adobe and Macromedia
software, all the media players, and many
specialized tutorials.
Note: You
cannot access Palomar network drives when
using the mobile wireless laptops. If
you have resources on a network drive that
you need to use, copy it over to a CD before
class, or use your own laptop. This
includes tutorials that run over the network
from any of the stationary labs. |
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|
Q. |
Can I check out the laptops
to my students overnight?
|
|
A. |
No. The mobile
wireless labs are intended first for
rotating classroom use, and secondly to be
checked out to individuals working within
the San Marcos campus library building. |
|
|
Q.
|
How do I return the mobile
lab to Academic Technology when my class is
over?
|
|
A. |
An Academic Technology
technician will return to your classroom
before the scheduled end of the class to
pick up the mobile lab. You must never
leave the laptops unattended. |
|
|
Q. |
Who is responsible if the
equipment is damaged?
|
|
A. |
See the policies &
procedures pages for
faculty and
students. |
|
|
Q. |
How do my students save
their work? Can they save it on the
hard drive of the laptop?
|
|
A. |
Students cannot store their
work on the hard drive of the computer.
The computers are equipped with a program
called Deep Freeze, which returns them to
initial state when they are rebooted.
Any stored work or temporary files saved
during a session will be lost on reboot.
When you reserve the computers you can
choose whether you want them configured with
a CD-RW drive. If so, students can
save to this drive. They must provide
their own media. If students have a
USB flash drive, they may also use this.
Otherwise, they must email their saved work
to themselves and store it temporarily on a
mail server or, if you wish, Academic
Technology will create FTP accounts and
drive space for your class and the students
can ftp their work to an Academic Technology
server. If you want FTP accounts
created for your class, use our
FTP
request form and allow at least 1-week's
prior notice. |
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|
Q. |
I am a student and want to
check out one of the laptops. What do
I do?
|
|
A. |
Go to the help desk on the
ground floor of the library on the San
Marcos campus. The technicians there
will check one out to you provided you do
not have any outstanding library fines or
other holds on your Palomar College records.
You must be a student registered in the
Academic Technology zero-credit CNED class
(if you are not registered we can help you
register when you come in – or you can do it
online) and you must show a valid picture
ID. |
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|
Q. |
I am a
student. How long can laptops be
checked out?
|
|
A. |
For up to 4
hours. Laptop checkout times vary
because of classroom needs for the labs.
Classroom reservations have priority over
individual checkouts. If no classroom
use takes priority, you may check out a
laptop for up to 4-hours, which is the
approximate battery life for normal use. |
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|
Q. |
Can I take the
laptop out of the library building? |
|
A |
No. |
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|
Q. |
I am a
student. What if I keep the laptop too
long? Is there a fine? |
|
A. |
Yes. The
fine is serious too because we have to
guarantee that we get the laptops back if
they are needed for classroom use. You
will be fined $10 for each hour, or any
portion of an hour you are late. Be
sure to get the laptops back on time. |
